Emily Torres
Charlotte
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
PDQ
Charlotte
05.2025 - Current
- Processed customer transactions efficiently at a high-volume food service establishment.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth operation during peak hours.
- Assisted in training new cashiers on register operations and customer service standards.
Retail Associate
Dollar General
Glendale
12.2022 - 08.2024
- Assisting customers with product selection
- Answering questions
- Processing sales transactions at the register
- Maintaining store cleanliness
- Ensuring shelves are stocked
- All while providing excellent customer service and aiming to meet sales goals
Inventory Associate
WIS International
08.2018 - 11.2022
- Count merchandise in the store and stockroom.
- Occasionally assigned to special projects that company is contracted to do such as stock shelves
- Inventory management
- Maintain accurate inventory records and reports
- Perform inventory cycle counts
- Assists in order processing as necessary
- Conduct regular audits
- Identifying discrepancies in inventory
- Inventory audits
- Inventory reporting
- Prepares product for shipment
- Stock organization
- Asset and supplier management
- Data Entry
Cashier
Nathan's Famous
Coney Island
08.2017 - 01.2018
- Took orders from customers.
- Greet customers
- Maintain clean and tidy checkout areas
- Processing returns
- Answering customer questions
- Checking stock and refilling shelves
- Handle merchandise returns and exchanges
- Issuing receipts, refunds or exchanges
- Balancing cash registers
- Collecting payment
- Prepped customer’s food and drink orders.
- Restock ingredients in stockroom and service area
Kids Club
L.A Fitness
Staten Island
10.2015 - 04.2017
- Greet members and guests upon arrival.
- Check in members and guests.
- Provide customer service and answer questions.
- Assist with club activities, promotions, and events.
- Maintain cleanliness and order in the club.
- Provide general administrative support.
- Ensure compliance with club rules.
- Front Desk
Education
High School Diploma -
Louisburg High School
Louisburg, North Carolina05.2012
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Cash register operation
- Merchandise display
- Verbal and written communication
- Damaged goods processing
- Teamwork and collaboration
- Time management
- Customer service
- Customer assistance
- Inventory management
- Problem solving
- Stock organization
Certification
- First Aid/CPR/AED Certification, American Red Cross or American Heart Association
- Loss Prevention Qualified (LPQ), Loss Prevention Foundation
- Security Guard (unarmed) license
Accomplishments
- Supervised team of 4 staff members.
- Trained and mentored 6 employees.
- Resolved product issue through consumer testing.
Timeline
Cashier
PDQ
05.2025 - Current
Retail Associate
Dollar General
12.2022 - 08.2024
Inventory Associate
WIS International
08.2018 - 11.2022
Cashier
Nathan's Famous
08.2017 - 01.2018
Kids Club
L.A Fitness
10.2015 - 04.2017
High School Diploma -
Louisburg High School