JASMINE SCALES
Sixty Vines
Raleigh
4
years of professional experience
Customer-focused hospitality professional with leadership experience in specialty coffee, upscale dining, bartending, and retail. Skilled at leading teams, delivering exceptional guest experiences, training staff, and thriving in fast-paced environments.
Work History
Server
8 Months- Deliver elevated dining experiences through attentive service, refined table management, and menu expertise.
- Advise guests on food and wine pairings and use suggestive selling to increase average check value.
- Lead shift floor operations, coordinate with kitchen and hosts, and support private events and banquets.
- Train and coach new servers on standards, upselling techniques, and guest recovery.
Bartender
1 Year 1 Month- Prepare craft cocktails and curated beverage offerings while maintaining quality and consistency under busy service periods.
- Operate POS, reconcile cash drawers, and manage inventory levels to minimize shrink and ensure product availability.
- Build welcoming relationships with guests to encourage repeat visits and strengthen brand loyalty.
- Train and mentor new bartenders on drink techniques, speed service, and safety/compliance standards.
Beauty Advisor / Stock Associate
1 Year 8 Months- Provided personalized product recommendations and consultations to meet clients’ beauty needs and increase sales.
- Maintained visual merchandising standards, executed shelf replenishment, and managed stockroom organization.
- Processed transactions, handled returns, and supported promotional events to drive customer engagement.
- Collaborated with team members to meet store performance goals and deliver excellent customer service.
Lead Barista
9 Months- Oversee café operations and ensure consistent, high-quality beverage preparation.
- Train staff on espresso extraction, milk steaming, and beverage presentation.
- Manage inventory and coordinate with vendors to maintain stock levels.
Sales Associate
1 Year 7 Months- Provide friendly, product-focused customer service to drive sales and encourage repeat visits.
- Execute visual merchandising and floor resets to maintain appealing displays and optimize product placement.
- Support inventory replenishment and loss-prevention procedures to protect stock and improve availability.
Education
Associate of Arts - History
(In Progress)
Skills
Guest engagement
Team collaboration
Inventory management
Multitasking and organization
Timeline
Server
Sixty Vines
12.2025 - CurrentRead More
Bartender
Restoration Hardware
10.2024 - 11.2025Read More
Lead Barista
Oak House
08.2024 - 05.2025Read More
Beauty Advisor / Stock Associate
Ulta Beauty
03.2024 - 11.2025Read More
Sales Associate
Earthbound Trading Company
02.2022 - 09.2023Read More
Durham Technical Community College
Associate of Arts from History
Read More