Jasmine Jackson
Winston-Salem
Summary
Goal-oriented professional with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced environment. Focused on continual self-improvement to professionally represent company.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant
Atrium Health Wake Forest Baptist
Winston-Salem
01.2020 - Current
- Providing patient care under the direct supervision and control of the Registered nurse
- Assists in maintaining a clean, safe patient environment and performs job responsibilities in a safe manner
- Supports patients with activities of daily living
- Assist patients with personal hygiene
- Takes vital signs and height and weight measurements
Unit Receptionist
Novant Health, Forsyth Medical Center
Winston-Salem
04.2018 - 01.2020
- Answering patients calls and determining how to best help them
- Managed patient inquiries and appointment scheduling, enhancing operational efficiency and improving patient flow within the unit.
- Assisted in administrative duties such as filing, scanning documents and data entry into internal systems.
- Maintained a log of daily activities including patient visits and phone conversations.
Certified Nursing Assistant/Medical Receptionist
Mount Sinai St. Luke's Hospital
New York
11.2012 - 03.2018
- Performed procedures associated with activities of daily living, ambulation, mobility and personal hygiene of the patient
- Provider care to the body of deceased patients in preparation for removal to the morgue
- Communicated information and basic instructions to patients, families and visitors
- Performed clerical and receptionist duties essential to the operation of patient care
- Greeter new admissions, introduced self and orienting patients to call system and physical facilities
Education
Certificate - Nursing Assistance
The Manhattan Institute
New York, NYSkills
- Patient communication
- Appointment scheduling
- Administrative support
- Data entry
- Multitasking abilities
- Conflict resolution
Timeline
Certified Nursing Assistant
Atrium Health Wake Forest Baptist
01.2020 - Current
Unit Receptionist
Novant Health, Forsyth Medical Center
04.2018 - 01.2020
Certified Nursing Assistant/Medical Receptionist
Mount Sinai St. Luke's Hospital
11.2012 - 03.2018
Certificate - Nursing Assistance
The Manhattan Institute