Jasmine Glover
Greensboro
Summary
Dynamic culinary professional with extensive experience at Alliance Health Group, excelling in kitchen staff supervision and menu development. Proven track record in enhancing customer satisfaction through quality control and exceptional service. Skilled in food safety compliance and team leadership, fostering a collaborative environment that boosts productivity and minimizes waste.
Overview
17
17
years of professional experience
Work History
Cook Shift Leader
Alliance Health Group
Greensboro, NC
11.2024 - Current
- Supervised kitchen staff, ensuring adherence to food safety standards and company policies.
- Trained new cooks in preparation techniques and kitchen procedures to enhance team efficiency.
- Developed daily menus based on seasonal ingredients, customer preferences, and dietary restrictions.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Implemented training programs that improved staff performance and reduced turnover rates.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
Server/Prep Cook
Victor Hussey Catering
Greensboro, NC
07.2009 - Current
- Delivered exceptional customer service in high-pressure environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings and service protocols.
- Managed table assignments to optimize guest flow and satisfaction.
- Enhanced dining experience by anticipating guest needs and preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Prep Cook
Bojangles' Famous Chicken 'n Biscuits
Greensboro, NC
02.2024 - 10.2024
- Prepared ingredients by chopping, slicing, and dicing to ensure efficient service.
- Maintained cleanliness and organization of kitchen workstations to uphold safety standards.
- Assisted in the assembly of menu items following established recipes for consistency.
- Monitored inventory levels and communicated needs to management for timely replenishment.
- Operated kitchen equipment, including fryers and grills, adhering to operational protocols.
- Collaborated with team members to streamline food prep processes during peak hours.
- Supported training of new staff on kitchen procedures to enhance team performance.
- Implemented best practices for food handling to minimize waste and ensure quality control.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Education
High School Diploma -
Page High School
Greensboro, NCSkills
- Food safety compliance
- Kitchen staff supervision
- Menu development
- Inventory management
- Time management skills
- Multitasking abilities
- Equipment operation protocols
- Cross-contamination prevention
- Recipe consistency maintenance
- Workstation organization
- Customer service
- Team leadership
- Cooking techniques
- Food storage
- Food preparation
- Quality control
- Knife skills
- Sanitation procedures
- Food presentation
- Special diets
Timeline
Cook Shift Leader
Alliance Health Group
11.2024 - Current
Prep Cook
Bojangles' Famous Chicken 'n Biscuits
02.2024 - 10.2024
Server/Prep Cook
Victor Hussey Catering
07.2009 - Current
High School Diploma -
Page High School