Jasmine Davis
Greensboro
Summary
Experienced and personable Customer Sales Associate with a proven track record of delivering exceptional face-to-face customer service. Meticulous and attentive to detail, possesses excellent communication skills that enable effective engagement with customers. Goal is to enhance the customer experience by providing friendly and professional service, while ensuring accurate and efficient processing of customer transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Massage Therapist
A&T State University
12.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Licensed Massage Therapist
Massage Envy
01.2021 - Current
- Licensed massage therapist and certified neuromuscular therapist at Massage Envy
- Serving clients with needs regarding full body massage, Swedish, deep tissue/ neuromuscular therapy
- Also serving clients with great customer service
- Giving them the full circle experience they deserve
Front Desk Receptionist
Massage Envy
09.2019 - Current
- Checking clients in and out
- Answering phone calls
- Helping clients with any customer service needs
Seasonal Associate
Belk
11.2018 - 01.2019
- Knowledge of product location for positive shopping experience for customer
- Recovery of merchandise to keep store clean and organized
- Engaging with customers to enable accurate product recommendations
Associate
Deli-Bakery
08.2018 - 12.2018
- Implementation of customer service excellence
- Applying mathematic skills for order accuracy
- Suggestive-selling for increased product sale
Education
Certification in Massage Therapy -
Gtcc
Jamestown, NC09.2020
High school Diploma -
Dudley high school
Greensboro, NC06.2015
Skills
- Customer Service
- Hostess
- Cash Handling
- Communications
- Customer Service Skills
- Sales
- Training
Certification
Massage Therapy License
Additional Information
Problem-solving, Self-management, Ability to work under pressure, Positive attitude
Assessments
- Problem Solving, Proficient, 01/19
- Merchandise & Supply Storage Skills, Highly Proficient, 01/19
- Sales Skills: Influence & Negotiation, Proficient, 07/19
- Sales Associate, Proficient, 10/19
- Receptionist, Proficient, 11/19
Timeline
Massage Therapist
A&T State University
12.2023 - Current
Licensed Massage Therapist
Massage Envy
01.2021 - Current
Front Desk Receptionist
Massage Envy
09.2019 - Current
Seasonal Associate
Belk
11.2018 - 01.2019
Associate
Deli-Bakery
08.2018 - 12.2018
Certification in Massage Therapy -
Gtcc
High school Diploma -
Dudley high school
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