Jasmine Benfield
Charlotte
Summary
Dynamic Billing Specialist with a proven track record at Charter Communications, Spectrum. Expert in billing systems and software, adept at resolving discrepancies and enhancing accuracy. Recognized for exceptional problem-solving and teamwork skills, fostering collaboration to tackle complex billing issues and drive departmental success. Committed to delivering outstanding customer service.
Overview
5
5
years of professional experience
Work History
Billing Specialist
Charter Communications, Spectrum
03.2020 - 10.2024
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Education
Harding University High School
Charlotte, NCSkills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Teamwork and collaboration
- Problem-solving
- Team motivation
- Team supervision
Timeline
Billing Specialist
Charter Communications, Spectrum
03.2020 - 10.2024
Harding University High School
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