Jasmine Barnes
Spring Hope
Summary
Professional with extensive experience in healthcare direct support, specializing in paperwork procedures, mobility assistance, and documentation compliance. Proven ability to adapt to changing environments while maintaining high standards of care, Experienced in manufacturing as an Assembly Line Production Worker, with a strong grasp of assembly line procedures and quality control. Achievements include enhancing efficiency and minimizing waste through proactive process improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
I One Business
Louisburg
01.2024 - Current
- Facilitated weekly team meetings to share updates and promote best practices.
- Maintained accurate records of customer interactions and feedback for future reference.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Cultivated a positive work environment focused on delivering exceptional customer experiences.
Assembly Technician
Cummins
Whitakers
03.2023 - 01.2024
- Assembled components and subassemblies according to blueprints, diagrams, and work instructions
- Operated various hand tools and power tools to complete assembly tasks efficiently
- Inspected finished products for quality assurance and compliance standards.
Stock Associate
Amazon Warehouse
Raleigh
10.2018 - 02.2023
- Received, inspected, and logged incoming stock shipments, ensuring accuracy and completeness of orders
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Tracked outgoing orders to provide shipping status to customers.
Patient Care Technician
Longleaf Neuro-Medical Treatment Center
Nashville
07.2014 - 05.2018
- Supported patients in daily living activities and personal care routines.
- Maintained clean, organized patient areas to enhance safety and comfort.
- Contributed to quality improvement initiatives within the department.
Education
High school -
Southern Nash High School
06.2013
Skills
- Quality assurance and control
- Equipment operation
- Inventory management
- Patient monitoring and documentation
- Team collaboration
- Hygiene management
- CRM proficiency
- Effective communication
- Customer satisfaction strategies
- Record keeping
Certification
Driver's License
Timeline
Customer Service Representative
I One Business
01.2024 - Current
Assembly Technician
Cummins
03.2023 - 01.2024
Stock Associate
Amazon Warehouse
10.2018 - 02.2023
Patient Care Technician
Longleaf Neuro-Medical Treatment Center
07.2014 - 05.2018
High school -
Southern Nash High School