Jasmine Andujar
Durham
Summary
Dynamic professional with a robust background in education and customer service, particularly at Voyager Academy. Proven track record in fostering secure learning environments and optimizing customer interactions. Proficient in data entry and verbal communication, consistently delivering positive results in fast-paced settings. Strong multitasking and organizational skills contribute significantly to team success and overall employer objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kindergarten Teacher's Assistant
Voyager Academy Elementary
Durham
03.2021 - Current
- Helped maintain a safe and secure environment in the classroom by monitoring student behavior.
- Assisted in managing transitions between different activities throughout the day.
- Completed clerical tasks such as photocopying materials or updating records as requested by lead teacher.
- Provided 1, 1 instruction to students requiring additional support or assistance with assignments.
- Monitored student progress and reported any issues to lead teacher.
- Lead enrichment classes such as physical education or arts and crafts projects that supplement core curriculum objectives.
Extended Day Program Supervisor
Voyager Academy
Durham
03.2021 - 05.2024
- Oversee staff and maintain student ratios during after school programs.
- Organized character development sessions, skill-building workshops, and program timelines.
- Created and sustained secure learning surroundings via effective programming.
- Cultivated an atmosphere of trust and mutual cooperation with students, teachers, and guardians.
- Handled administrative responsibilities including supply inventory and ordering.
- Reviewed incident reports submitted by staff members following incidents involving participants.
- Facilitated group activities designed to promote socialization skills among participants.
Part-time Key Holder
SalonCentric
Durham
01.2018 - 03.2021
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Verified accuracy of register tills at beginning and end of shift.
- Replenished merchandise displays throughout the store as needed.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Organized backroom storage areas to maximize efficiency of space utilization.
Afterschool Site Coordinator
YE Smith Elementary
Durham
09.2018 - 08.2020
- Supervise Literacy based afterschool program for low performing students in an elementary setting
- Plan program and implement YMCA procedures for an academic off-site program
- Plan the daily academic, character development, skill building & program schedule for participants
- Establishes and maintains a safe and healthy learning environment through quality programming
- Maintain good rapport and working relationships with program participants, teachers & parents
- Coordinate employee schedules, trainings and time sheets
Administrative Assistant-Access Desk
YMCA of the Triangle
Durham
09.2018 - 06.2020
- Greet and welcome all guests approaching the Front Desk
- Maintain a friendly and warm demeanor at all times
- Maintain proper operation of the Member Access Desk
- Handle requests for information in an efficient and courteous manner
- Answer guest inquiries about YMCA facilities and hours of operations
- Assist members with obtaining a locker to secure their personal belongings
- Giving members updates on the fitness schedule
Summer Camp Office Manager
YMCA of The Triangle
Durham
04.2018 - 09.2018
- Assist Director with staff scheduling, program budgeting, tracking purchase orders and payroll
- Registration and data entry for program participants
- Greet parents, visitors and assist with site tours
- Assist with the recruitment of children in the community to participate in the program
- Collecting and maintaining accurate participant attendance and data
- Assist with the recruitment, training, supervising, and evaluating staff
- Maintain high standards of cleanliness and organization of all office, storage, and program areas
Call Center Representative
Wilson Dental
Binghamton
04.2017 - 02.2018
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication 'scripts' when handling different topics
- Identify customers' needs, research every issue and provide solutions and/or alternatives
- Maintains call center database by entering information
Beauty Expert
Sally's Beauty Supply
Binghamton
12.2015 - 05.2017
- Assisted customers with selecting the right hair products, accessories, and/or equipment
- Performed money counts with cashiers of drawers and addressed discrepancies
- Performed opening and closing duties of the store
- Processed deliveries and shipment invoices
Receptionist and Dental Assistant
Wilson Dental Syracuse
Syracuse
01.2014 - 10.2015
- Welcome customers in the dental office
- Prepare customers for treatments or checkups ensuring their comfort
- Select and set up instruments, equipment and materials needed
- Taking x-rays and intra-oral pictures
- Provide oral hygiene and post-operative care instructions
- Keep the dental room clean and well-stocked
- Schedule appointments for new and established patients
- Maintain accurate patient records and assist with payment procedures
Education
Licensed Cosmetology -
Ridley-Lowell Business & Technical Institute
Binghamton, NY06.2013
GED -
Columbus Alternative Adult Program
Binghamton, NY01-2008
Skills
- Call center experience
- Efficient Data Entry
- Customer Service Proficiency
- Experienced in High-Volume Calls
- Dedicated and Dependable
- Multitasking and organization
- Account updating
- Scheduling
- Verbal and written communication
Certification
Cosmetology, 01/01/19, 10/31/21
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Kindergarten Teacher's Assistant
Voyager Academy Elementary
03.2021 - Current
Extended Day Program Supervisor
Voyager Academy
03.2021 - 05.2024
Afterschool Site Coordinator
YE Smith Elementary
09.2018 - 08.2020
Administrative Assistant-Access Desk
YMCA of the Triangle
09.2018 - 06.2020
Summer Camp Office Manager
YMCA of The Triangle
04.2018 - 09.2018
Part-time Key Holder
SalonCentric
01.2018 - 03.2021
Call Center Representative
Wilson Dental
04.2017 - 02.2018
Beauty Expert
Sally's Beauty Supply
12.2015 - 05.2017
Receptionist and Dental Assistant
Wilson Dental Syracuse
01.2014 - 10.2015
Licensed Cosmetology -
Ridley-Lowell Business & Technical Institute
GED -
Columbus Alternative Adult Program