Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jarrett Mclaurin

Fayetteville

Summary

Dynamic Field Technician with a proven track

A committed technical professional with wealth of experience in maintaining and repairing advanced equipment. Known for delivering high-quality technical support and consistently improving operational efficiency. Focused on team collaboration, achieving results, and adapting to changing needs. Skills include diagnostics, problem-solving, and effective communication. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Field Technician

Quality Equipment LLC
02.2025 - Current
  • Documented service reports and customer interactions accurately.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.

Owner/Operator

Countyline Powersports
05.2024 - Current
  • Managed daily operations ensuring efficiency and quality of services provided
  • Oversaw inventory management to maintain optimal stock levels
  • Analyzed customer feedback to identify areas for service improvements
  • Managed day-to-day business operations.
  • Provided work assignments for 3-4 part time employees
  • Have maintained and developed a yearly net profit with a part time business at $22,000-$28,500

Field Service Technician

Autry Grading
05.2022 - 02.2025
  • Diagnosed and resolved technical issues in field equipment, ensuring optimal performance and customer satisfaction.
  • Conducted preventive maintenance on machinery, reducing downtime and enhancing operational efficiency.
  • Managed inventory of spare parts and tools, maintaining adequate stock levels for timely service delivery.
  • Generated detailed service reports documenting repairs and maintenance activities for client records.

Lead Field Service Technician

James River Equipment
10.2018 - 05.2022
  • Led troubleshooting and repair of complex systems to enhance operational efficiency.
  • Streamlined service processes, resulting in reduced downtime and improved customer satisfaction.
  • Coordinated on-site installations, ensuring adherence to safety protocols and quality standards.
  • Provided detailed documentation of completed tasks, facilitating accurate record-keeping for future reference.
  • Troubleshot complex technical issues effectively using comprehensive analytical skills.
  • Maintained up-to-date industry certifications, ensuring adherence to professional standards in service delivery.
  • Worked as a team lead and served as tech-as-manager in a few situations.

Field Technician

East Coast Equipment
01.2018 - 10.2018
  • Learned and applied safety protocols for field operations effectively.
  • Supported troubleshooting efforts for technical issues in the field.
  • Collaborated with team members to complete service tasks promptly.
  • Participated in training sessions to enhance technical skills and knowledge.
  • Adapted quickly to changing work environments and project demands.

Field Technician

Autry Grading INC
03.2016 - 01.2018
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
  • Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
  • Utilized safety practices with no complaints or accidents.
  • Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.

Lead Shop Technician

Brakes N Axles
10.2011 - 03.2016
  • Oversaw daily shop operations, ensuring adherence to safety protocols and maintenance standards.
  • Led troubleshooting efforts for complex technical issues, improving resolution times and service quality.
  • Managed schedules and workload distribution among team members to maximize productivity while avoiding burnout.
  • Reduced rework incidents by instituting strict quality control measures, ensuring all work met or exceeded company standards.
  • Worked daily with Owner to maintain a steady work flow.
  • Served as a stand in manager when Owner was out. Task included quoting jobs and selling them to customers, as well assigning jobs to techs and receiving payment on repairs.

Education

South View High School
Hope Mills, NC
06.2011

Skills

  • Workplace safety
  • Professional communication
  • Diagnostic testing
  • Performance optimization
  • System upgrades
  • Project management
  • Conflict management
  • Problem-solving
  • Attention to detail
  • Relationship building
  • Customer relations
  • Customer service

Certification

Over 10 John Deere Capstone Classes and maintaining a Level 3 John Deere Tech.


MSHA Certified


First Aid


ForkLift and Man Lift Certified


John Deere failure Analysis Certification

Timeline

Field Technician

Quality Equipment LLC
02.2025 - Current

Owner/Operator

Countyline Powersports
05.2024 - Current

Field Service Technician

Autry Grading
05.2022 - 02.2025

Lead Field Service Technician

James River Equipment
10.2018 - 05.2022

Field Technician

East Coast Equipment
01.2018 - 10.2018

Field Technician

Autry Grading INC
03.2016 - 01.2018

Lead Shop Technician

Brakes N Axles
10.2011 - 03.2016

South View High School

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