Results-driven program management professional with strong focus on team collaboration and achieving results. Prepared to bring strategic planning, program development, and stakeholder engagement skills to drive impactful outcomes. Known for flexibility in adapting to changing needs and reliability in delivering consistent, high-quality results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Programs
Wesley Shelter
03.2025 - Current
Program Management and Administration:
Oversee the daily operations of all programs, ensuring alignment with the organization’s mission, goals, and strategic plan.
Monitor program performance, evaluate outcomes, and implement improvements based on data and feedback.
Collaborate with the management team, funding sources, and other affiliated agency staff, responsible for the development and coordination of agency wide program planning relative to domestic and sexual violence.
Pursue grant funding for programs, develop goals and outcomes and assist in evaluation of programs.
Staff Supervision and Development:
Lead, mentor, and supervise programs managers and staff, shelter staff, and volunteers to ensure effective delivery of services.
Community Engagement and Partnerships:
Build and maintain relationships with community organizations, government agencies, and stakeholders to enhance program offerings.
Represent the organization at meetings, events, and coalitions related to domestic violence, sexual assault, and human trafficking.
Compliance and Reporting:
Ensure all programs comply with local, state, and federal regulations, including confidentiality and reporting requirements.
Prepare reports and documentation for funders, board meetings, and audits as required.
Strategic Planning:
Collaborate with the Executive Director to develop and execute strategic initiatives that advance the mission of the organization.
Identify gaps in services and recommend innovative solutions to address emerging needs.
Clinical Services Social Worker/ Case Manager
Raleigh Oaks Behavioral Health Hospital
11.2024 - Current
Participates in the development of the service plan.
Implements services to clients in accordance with their individualized service plan (ISP).
Collaborates with the client and client’s family or significant others to implement an effective service plan, explaining the available clinical options to the team, including the advantages and disadvantages of each option.
Maintains the client’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (e.g., assessments, provision of services, coordination of care, discharge planning) and client’s progress toward their recovery. Coordinates releases and faxing records to providers.
Pursues best practice outcomes for client with mental illness including accessing psychiatric services, therapy services, continuing education, employment, independent housing or other placement options and community tenure.
Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with clients, their family, behavioral and general medical and dental health care providers, community resources and others to ensure that all services prescribed in the individualized service plan (ISP) are implemented.
Ensures the development and implementation of transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.
Ensures all contact with referral sources and/or other treatment providers is done within a designated time frame and documented accordingly.
Makes arrangements for community resources to facilitate discharge. Provide all needed documentation to other providers to facilitate the continuum of care.
Communicates appropriate client information to the treatment team; participates in team discussion and evaluation of client goals, objectives and motivations.
Conveys medical criteria and clinical information between the insurance provider and treatment team as warranted.
Schedules after care appointments for clients with PCPs, psychiatrists, next level therapy programs, living arrangements, etc.
Residential Counselor
Haven House Services
12.2017 - Current
Provide therapeutic, safe, legal, and responsible environments for youth between the ages of 10-17 who are homeless, runaway, or are otherwise in a crisis situation.
Provides support to youth and their families demonstrating needs in the following areas: Youth in Crisis/ Crisis and Homeless Services, Court Involved Youth, Youth with Challenging behavior and Family issues, and Gang-Involved youth.
Administer medication to youth in care
Complete crisis intake portfolio for potential clients
Lower Elementary
Sterling Montessori Academy & Charter School
09.2024 - 11.2024
All assistants (General Ed., EC, Specials, and Specialists) will adhere to the Sterling mission, vision, guiding principles, code of ethics and standards of behavior as outlined in the Employee Policies and Procedures Handbook.
Staff shall attend any staff meetings, professional development, training, parent workshops, and annual open house outside of standard working hours as requested by the Executive Director.
Project Manager
Durham Public Schools, Communities in Schools
06.2022 - 06.2024
Identify and lead school team in the implementation of the CIS model program
Lead and implement annual needs assessment/evaluation of schoolwide program
Lead the annual needs assessment process
Facilitate the delivery of evidence-based services based on best practice and risk factor research
Complete annual end-of-year reports as required by the state and national offices
Communicate regularly with school leaders, teachers and/or counselors seeking their support and advice, so as to create a cooperative relationship to support students
Conduct site team meetings, attend weekly staff meetings, staff development activities and other relevant meetings to assist with student engagement as required
Understand and apply basic child and adolescent development principles
Dean of Students
Kipp Durham College Preparatory
10.2017 - 06.2022
Served on School leadership team
Developed school-wide behavior policy
Facilitated IEP meetings
Facilitated professional development trainings for staff
Conducted classroom teacher observations. Discussed areas of growth and potential challenges.
Established and cultivated school stakeholder partnerships
Data Collection to ensure effectiveness of school programs
Review Psycho educational Assessments to gain understanding of learning profile to offer insights to teachers to help individual students with learning, social or emotional challenges.
Participated in parent conferences to support behavioral and social issues
Supervise NCCU MSW interns while they conducted assessments and held small group interventions within the school.
Delegate job responsibilities to other staff members to maintain functionality of the school.
Update faculty members on trends developing in the student body that may negatively impact the overall function of the school.
Supervised Cottage of 12 male youth who were in Child Protective Custody awaiting foster care placement
This includes mental health support and documentation based on service goals and plans for each client.
This position plans, provides and supervises the daily activities of the clients to build self-esteem and appropriate peer interaction for each child.
This position is responsible for building a safe and positive relationship with each child using basic principles of reality therapy without punitive approaches while providing engaging, nurturing structure.
Office Administrator
Carolinas Healthcare System/ Atrium Health
02.2016 - 05.2016
Schedule various types of appointments for physicians and advanced care practitioners and communicate any necessary instructions to the patient.
Takes requests for refills, labs and test results. Assists with patient message call backs and prescription refills.
Assists with identifying and initiating necessary managed care referrals for specialist appointments, procedures or tests.
Education
Masters of Public Administration - Law & Public Policy
Walden University
Minneapolis, MN
Bachelors of Political Science - undefined
The University of North Carolina at Pembroke
Pembroke, NC
06.2012
Skills
Google Suite Applications
Microsoft office suite- 15 years
Attention to detail
Teamwork and collaboration
Problem-solving abilities
Critical thinking
Adaptability and flexibility
Staff hiring and evaluations
Strategic communications
Operations management
Program operations
Program leadership
Certification
Medication Administration
CPI Certified
AED/ CPR American Red Cross Certification
Affiliations
Initiated Member of Phi Beta Sigma Fraternity Inc.