JaQuory Still
Raleigh
Summary
Driven Sales Professional specializing in revenue growth and customer satisfaction. Cultivated strong client relationships through product expertise and strategic sales initiatives, consistently achieving targets in dynamic environments. Experienced Finance Technician excelling in financial analysis, accounting, and budgeting, demonstrating success in streamlining operations and enhancing internal controls while ensuring accuracy and integrity.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lids Locker Room
Raleigh, NC
02.2026 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Collaborated with team members to achieve store sales goals and improve performance.
- Collaborated with team members to create engaging visual displays that enhanced sales.
- Trained new associates on product knowledge and operational procedures to enhance team efficiency.
- Utilized point-of-sale systems for efficient transaction processing and customer engagement.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Developed product knowledge to assist customers in selecting merchandise.
Sales Associate
Dollar General Store
Troy, AL
03.2025 - 06.2025
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Implemented promotional strategies to increase foot traffic and drive sales growth.
- Analyzed sales trends to optimize product placement and improve customer engagement.
- Trained new associates on sales techniques and store policies for improved performance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Supported team members by sharing best practices to enhance store performance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Salesman
Joey Salinas
Killeen, Texas
09.2022 - 08.2024
- Provided timely follow-up on inquiries made by potential customers.
- Solicited orders from existing customers via phone calls and emails, enhancing customer engagement.
- Developed key customer relationships to increase sales.
- Cultivated and maintained relationships with new and existing clients, contributing to increased sales revenue.
- Negotiated deals and handled complaints or objections.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Listened to customer needs to identify and recommend best products and services.
- Engaged casual shoppers by providing information on featured products and recommending merchandise, generating additional sales opportunities.
- Addressed customer questions and concerns regarding products and services.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Reduced process lags by training employees on best practices and protocols.
- Participated in advertising campaigns by modeling products to attract customer interest.
- Reset store displays for special events and seasonal merchandise changes.
- Operated register, handled cash and processed credit card transactions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Finance Technician
Defence Finance Accounting Services (DFAS)
Fort Cavazos, Texas
06.2021 - 06.2024
- Contributed to budgeting activities by forecasting revenues and expenditures to support financial planning.
- Processed invoices, payments and other transactions in a timely manner according to company policies and procedures.
- Managed payroll processing, ensuring accurate calculation, compliance, and timely disbursement.
- Performed data entry into accounting software programs to maintain accurate financial records.
- Assisted with the preparation of financial reports and documents for review by senior staff members.
- Assisted in the identification and resolution of financial discrepancies and irregularities.
- Reviewed customer accounts and identified any potential issues or discrepancies requiring further investigation.
- Participated in financial and operational audits, providing necessary information and support to auditors.
- Evaluated processes and recommended enhancements to streamline operations and minimize costs.
- Drove cash management to process timely cash receipts and support leaders.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Built relationships with peers to facilitate improved workflows and enhance communication across departments.
- Greeted customers upon entry, providing assistance and directing them to appropriate resources., answered account questions and resolved complaints.
- Assisted managers in managing operations by supporting various administrative tasks during absences. with additional duties during employee absences.
Education
High School Diploma -
Daleville High School
Daleville, AL05.2021
No Degree - Psychology
Fayetteville State University
Fayetteville, NC05.2029
Skills
- Sales strategies
- Sales techniques
- Account Servicing
- Point of sale
- Sales reporting
- Microsoft Excel
- Inventory management
- Customer service
- Relationship building
- Teamwork and collaboration
- Staff Coordination
- Financial advising
Education and Training
other
Timeline
Sales Associate
Lids Locker Room
02.2026 - Current
Sales Associate
Dollar General Store
03.2025 - 06.2025
Salesman
Joey Salinas
09.2022 - 08.2024
Finance Technician
Defence Finance Accounting Services (DFAS)
06.2021 - 06.2024
High School Diploma -
Daleville High School
No Degree - Psychology
Fayetteville State University