Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Jaqueline Florido Ruiz

Dunn

Summary

Dedicated Certified Pharmacy Technician with over 2 years of experience in medication dispensing. Proven ability to accurately answer customer and healthcare provider questions. Ability to conduct routine inspections of medication storage locations. Committed to providing safe and efficient medication dispensing service to ensure patient satisfaction

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Cape Fear Valley Lillington Pharmacy
05.2025 - Current

Helped maintain a clean and organize workspace for optimal efficiency during high-volume periods. Stocked, labeled, and inventoried medication to keep accurate records. And providing customer service.

Pharmacy Technician

Cape Fear Discount Drug
02.2022 - 04.2025
  • Answered incoming phone calls and collaborated with healthcare team members to ensure optimal patient outcomes.
  • Welcomed customers, provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
  • Reviewed and verified customer information and insurance provider information.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Assisted pharmacists in dispensing medications and providing patient care.
  • Managed inventory controls and maintained stock levels for medicines and supplies.
  • Conducted medication reconciliation for accuracy in patient records.
  • Performed administrative tasks including filing prescriptions and processing insurance claims.
  • Maintained a clean and organized pharmacy environment in compliance with regulations

FULL TIME PRODUCE ASSOCIATE

Food Lion
08.2020 - 07.2021
  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to customers and other associates.
  • Unload trucks for the Produce Department.
  • Handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
  • Ability to use computers and other communication systems required to perform job functions.

Education

BACHELORS OF SCIENCE - ELEMENTARY EDUCATION

Fayetteville State University
Fayetteville, North Carolina
09.2025

ASSOCIATE'S DEGREE - SCIENCE

Sampson Community College
Clinton, NC
01.2019

Skills

  • Customer assistance
  • Bilingual, fluent in both English and Spanish
  • Problem - solving skills
  • Prescription processing
  • Insurance Billing
  • Proficient with EPIC and Pioneer Rx

Certification

  • CPhT - Certified Pharmacy Technician

LANGUAGES

Spanish | native
English | native

Timeline

Pharmacy Technician

Cape Fear Valley Lillington Pharmacy
05.2025 - Current

Pharmacy Technician

Cape Fear Discount Drug
02.2022 - 04.2025

FULL TIME PRODUCE ASSOCIATE

Food Lion
08.2020 - 07.2021

ASSOCIATE'S DEGREE - SCIENCE

Sampson Community College

BACHELORS OF SCIENCE - ELEMENTARY EDUCATION

Fayetteville State University
Jaqueline Florido Ruiz