Jaquarius Greene
Rocky Mount
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations. Expert in customer service and inventory management, demonstrating leadership qualities and teamwork. Achieved significant improvements in efficiency and safety, leveraging skills in problem-solving and safe food handling. Committed to excellence and continuous growth.
Overview
5
5
years of professional experience
Work History
Crew Member
Smithfield’s Chicken and BBQ
01.2023 - 02.2025
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Assistant Manager
Burger King
01.2023 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Warehouse Unloader
Acme United
08.2020 - 09.2022
- Streamlined shipment processing for faster turnaround, implementing a systematic approach to unloading and sorting.
- Complied with company policies when disposing of packaging materials, promoting environmentally responsible practices within the facility.
- Maintained a safe working environment, adhering to safety protocols during the unloading process.
- Communicated with truck drivers regarding delivery schedules and special handling requirements for sensitive cargo.
- Participated in regular warehouse clean-up efforts, ensuring a tidy and hazard-free work area conducive to efficient operations.
- Utilized equipment such as pallet jacks and forklifts, ensuring safe and efficient material handling during the unloading process.
- Collaborated with team members to unload shipments in a timely manner, optimizing productivity.
- Coordinated with colleagues to develop more effective techniques for unloading large or awkward-sized items safely.
- Supported warehouse supervisors with ad-hoc tasks such as repackaging damaged goods or conducting quality inspections on received items.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
- Packed and palletized items for shipment on outbound trailers.
- Built safe and balanced loads for deliveries with no shifting or damages.
- Loaded bulk and route delivery trucks with warehouse goods.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
High School Diploma -
Riverside High School
Williamston, NC06.2018
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Customer engagement
- Cleaning and sanitizing
- Safe food handling
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Leadership qualities
- Food preparation
- Heavy lifting
- Store opening and closing
- Inventory restocking
- Order management
- Cooking
- Equipment maintenance
- Ordering procedures
- Production line work
Timeline
Crew Member
Smithfield’s Chicken and BBQ
01.2023 - 02.2025
Assistant Manager
Burger King
01.2023 - 04.2024
Warehouse Unloader
Acme United
08.2020 - 09.2022
High School Diploma -
Riverside High School
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