JANSABA LEE
PUBLIC INFORMATION WORD PROCESSING ASSISTANT
JACKSONVILLE,NC
Summary
Detail-oriented professional with over 20 years of experience in document processing and customer service. Proven ability to streamline workflows, ensure data privacy compliance, and maintain accurate records.
Overview
21
21
years of professional experience
Work History
Public Information Word Processing Assistant
Onslow County
02.2006 - Current
- Streamlined document processing procedures to enhance workflow efficiency.
- Coordinated data entry and verification tasks to ensure accuracy in records management.
- Implemented best practices for maintaining compliance with regulatory requirements.
- Maintained accurate records and ensured data confidentiality through diligent file management practices.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to document processing.
- Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in processing tasks.
- Assisted in training new staff on processing protocols and system usage.
- Provided valuable support during peak periods, assisting coworkers with their workload to maintain overall team productivity levels.
- Handled multiple simultaneous projects efficiently, effectively managing resources and time allocation to meet tight deadlines successfully.
Human Resources Assistant
City of Jacksonville North Carolina
02.2005 - 02.2006
- Assisted in recruitment processes, including screening resumes and scheduling interviews.
- Supported onboarding processes by preparing orientation materials and facilitating new hire training.
- Coordinated employee benefits enrollment, addressing inquiries and ensuring timely processing.
- Maintained employee records in HRIS for accurate data management and compliance.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and the hiring process.
Education
Associate of Arts - Business Administration
Loxford High School
London, England 05.2001 -
Skills
Document management
Records management
Privacy compliance
Microsoft office
Attention to detail
Timely delivery
Multitasking
Reliability
Communication
Written communication
Client relations
Teamwork
Timekeeping
Timeline
Public Information Word Processing Assistant
Onslow County
02.2006 - Current
Human Resources Assistant
City of Jacksonville North Carolina
02.2005 - 02.2006
Associate of Arts - Business Administration
Loxford High School
05.2001 -