Dynamic clinical director and owner at New Horizons of Guilford & Randolph, LLC, with expertise in substance use, mental health disorders, treatment, and DWI regulations. Proven ability to build strong relationships and deliver comprehensive assessments, enhancing client rehabilitation outcomes. Skilled in analytical evaluation and effective communication, fostering collaboration with legal and treatment professionals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner, Clinical Director, Administrative Director
New Horizons of Guilford & Randolph, LLC - Owner and Founder
04.2016 - Current
Compassionate and skilled driving while impaired Assessor with expertise in evaluating individuals charged with Driving While Impaired.
Proficient in conducting assessments, developing treatment plans, and providing recommendations to promote rehabilitation and compliance with legal requirements.
Developed business plans to outline strategic goals and operational needs and managed daily operations ensuring efficient workflow and client satisfaction.
Established long-term relationships with prominent attorneys to enhance referral relationships.
Proficient in writing policy and procedures around North Carolina Statutes.
Established and maintained referral relationships with mental health and substance use treatment providers to support coordinated care for clients with co-occurring disorders.
Conduct comprehensive bio-psycho-social assessments of individuals referred for Driving While Impaired offenses and drug charges, including interviews and standardized assessments to evaluate substance use and driving risk.
Analyze assessment results to determine levels of substance use disorders, and identify any co-occurring mental health disorders. Collaborate with legal professionals, treatment providers, and probation officers to ensure a coordinated approach to the individual's rehabilitation process.
Provide counseling and support to clients, helping them understand the consequences of DWI offenses and encouraging adherence to treatment plans.
Prepare detailed reports and documentation outlining assessment findings, recommendations, and progress for court and legal purposes.
Facilitate Alcohol Drug Education Traffic School on how to prevent future problems with substance use and how to protect the things clients identify as important to them.
Stay up-to-date with state and federal regulations regarding driving while impaired assessments and education and treatment options to ensure compliance and best practices.
Established a positive and safe environment that fostered client engagement to meet each clients individual needs.
Owner, Clinical Director, Administrative Director
New Horizons of Guilford & Randolph, LLC - Owner and Founder
04.2019 - Current
Behavioral Health Technician, Case Manager
High Point Regional Hospital
10.2009 - 07.2014
Provided direct patient care, ensuring comfort and safety in behavioral health settings.
Monitored patient behaviors, identifying changes and reporting concerns to clinical staff.
Assisted in implementing individualized treatment plans tailored to patient needs.
Facilitated group therapy sessions, promoting engagement and therapeutic communication among participants.
Documented patient progress accurately in electronic health records to maintain continuity of care.
Collaborated with multidisciplinary teams to develop effective intervention strategies for at-risk patients.
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Searched resident belongings prior to and during stays.
Facilitated on-site activities, support groups, and outings for clients.
Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Performed client intake procedures according to internal standards for new admissions.
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
Clinical Team
Incentives, Inc.
05.2008 - 03.2014
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Education
Master of Social Work - Social Work
North Carolina A&T State University
Greensboro, NC
05-2014
Bachelor of Social Work - Social Work
University of North Carolina At Greensboro
Greensboro, NC
05-2013
Associate Degree in Human Services - Concentration in Substance Use
Guilford Technical Community College
Jamestown, NC
05-2010
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Strong interpersonal and communication skills with the ability to establish and build rapport with clients and stakeholders
In-depth knowledge of substance use treatment modalities and DWI regulations
Proficient in using assessment tools and software for evaluating substance use and mental health disorders
Excellent analytical skills with the ability to interpret complex information and make informed recommendations
Certification
Certified Substance Abuse Counselor (CSAC) - 2010
Licensed Clinical Social Worker - 2014
Licensed Clinical Addictions Specialist - 2014
Timeline
Owner, Clinical Director, Administrative Director
New Horizons of Guilford & Randolph, LLC - Owner and Founder
04.2019 - Current
Owner, Clinical Director, Administrative Director
New Horizons of Guilford & Randolph, LLC - Owner and Founder
04.2016 - Current
Behavioral Health Technician, Case Manager
High Point Regional Hospital
10.2009 - 07.2014
Clinical Team
Incentives, Inc.
05.2008 - 03.2014
Master of Social Work - Social Work
North Carolina A&T State University
Bachelor of Social Work - Social Work
University of North Carolina At Greensboro
Associate Degree in Human Services - Concentration in Substance Use
Fun & Fit Physical Training Coordinator at SunsetConversations LLC (Owner/Founder)Fun & Fit Physical Training Coordinator at SunsetConversations LLC (Owner/Founder)