Janiya Adams
Kings Mountain
Summary
Professional with experience in customer interaction and order processing, demonstrating effective communication skills and attention to detail. Responsibilities included greeting customers, accurately entering orders into the system, and ensuring timely service while managing a growing line. Adaptability was essential in maintaining workflow efficiency and addressing customer needs promptly. Critical thinking was applied to resolve any issues related to order accuracy and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bojangles' Famous Chicken 'n Biscuits
Kings Mountain
06.2021 - 08.2023
- I interacted with the general public by greeting them and proceeding to ask for their order.
- I placed the order in the system and then collected payment for the food ordered.
- I also followed up to make sure that the customer's order was packed correctly and kept the growing line moving.
Education
Criminal Justice
University of West Alabama
Livingston, AL05-2027
Skills
- Effective communication
- Attention to detail
- Critical thinking
- Documentation
- Research
- Report preparation
- Adaptability and flexibility
Timeline
Customer Service Representative
Bojangles' Famous Chicken 'n Biscuits
06.2021 - 08.2023
Criminal Justice
University of West Alabama