Restaurant Worker
Hong Kong Chinese Restaurant
Burlington
09.2025 - Current
- Provided excellent customer service by greeting and assisting patrons.
- Maintained cleanliness and organization in dining and kitchen areas.
- Operated cash register, processed payments, and handled transactions accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Responded to customer inquiries and resolved issues promptly and courteously.
- Kept work area clean and organized throughout shift.
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Processed takeout orders correctly while providing accurate information about the order status.
- Demonstrated knowledge of menu items by accurately answering questions from customers.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
- Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.