Janie Morgan
Lumberton
Summary
Dynamic Insurance Billing Specialist with proven expertise at Children's Health in processing claims and resolving discrepancies. Skilled in ICD-10 coding and denial management, I enhance team efficiency through effective training and collaboration. Committed to maintaining HIPAA compliance while delivering exceptional customer service and fostering strong relationships.
Insurance billing professional with solid background in claims processing and financial reconciliation. Known for reliability and adaptability in dynamic environments, with strong focus on team collaboration and achieving results. Skilled in data entry, account management, and effective communication.
Diligent [Desired Position] with background in insurance billing and claims management. Proven track record in accurately processing claims and resolving billing discrepancies. Demonstrated proficiency in problem-solving and customer service.
Overview
28
28
years of professional experience
Work History
Insurance Billing Specialist
Children's Health
12.2012 - Current
- Processed insurance claims accurately, ensuring timely reimbursement for services rendered.
- Reviewed patient accounts to identify billing discrepancies and resolve issues promptly.
- Coordinated with healthcare providers to obtain necessary documentation for claim submission.
- Trained new staff on billing procedures and software usage to enhance team efficiency.
Manager in Charge
Arnold West
01.1998 - 03.2021
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Led team in implementing process improvements, enhancing operational efficiency.
- Developed training programs for new staff, fostering skill development and performance.
- Analyzed workflow patterns to identify bottlenecks and streamline processes.
Education
High School Diploma -
Lumberton Sr High
Cornerstone Christian Academy06-1998
Skills
- Medical billing software proficiency
- ICD-10 knowledge
- HCPCS coding
- HIPAA compliance
- Claim submission
- Patient confidentiality
- Verbal communication
- Insurance verification
- Denial management
- Medical coding expertise
- Payment posting
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Customer service support
- Active listening
- Effective communication
- Decision-making
- Cash handling
- Professional communication
- Relationship building
Accomplishments
- Supervised team of [Number] staff members.
I work very well under pressure , and I have Managed A Business for over 10 years .
I believe in representing the Business as if it was my own, and believe in treating everyone with the upmost respect. I also know just how important it is to have the correct Communication. I have Manager experience, although it was a Restaurant it was a Very Popular Business where hands on were expected day to day and Scheduling, showing Customer Service and always knowing how to treat the Customers and make sure their Visit was as expected and to make sure they would be Happy to come back and be a part of the Business.
Languages
English
Full Professional
Timeline
Insurance Billing Specialist
Children's Health
12.2012 - Current
Manager in Charge
Arnold West
01.1998 - 03.2021
High School Diploma -
Lumberton Sr High