Ja'Nice Wallace
Charlotte
Summary
Here’s a sample resume summary for a diverse employee seeking a job:
Resume Summary:
Motivated and adaptable professional with 5 years of experience in Customer Service/Management , offering a diverse skill set and a strong ability to work in cross-cultural environments. Known for excellent communication, problem-solving, and teamwork skills, with a proven track record of contributing to the success of dynamic teams. Passionate about fostering inclusive workspaces and driving results through collaboration, creativity, and a commitment to growth. Eager to bring unique perspectives and a strong work ethic to a forward-thinking organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
Majestic Amazon
07.2024 - Current
- Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
- Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
- Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
Lead Preschool Teacher
New Divine KARE
04.2024 - Current
- Developed and implemented age-appropriate curriculum for preschool students, incorporating various learning styles and educational objectives
- Established positive relationships with parents through regular communication, parent-teacher conferences, and progress reports
- Implemented behavior management strategies to promote positive classroom dynamics and ensure a safe learning environment
- Monitored individual student progress through ongoing assessments and maintained accurate records of their academic growth
- Organized parent workshops on topics related to child development, early literacy skills, and school readiness preparation
Cook/Prep
Blackstone Consulting, Inc
06.2023 - 01.2024
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Maintained a clean and organized work area, adhering to sanitation regulations
- Trained new cooks on proper cooking techniques, safety procedures, and menu items
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
- Created daily specials that showcased seasonal ingredients to attract customer's attention
- Conducted regular inspections of equipment to identify maintenance needs or potential hazards
NOC Technician
Insight Global
01.2022 - 12.2023
- Performed cable testing and troubleshooting to identify and resolve connectivity issues, minimizing downtime for clients
- Installed and terminated network cables in commercial buildings, ensuring proper connectivity and adherence to industry standards
- Assisted in the design and layout of structured cabling systems based on client requirements
- Operated and maintained video equipment for live events, ensuring optimal audiovisual quality
- Monitored security cameras and alarm systems to ensure the safety and security of the premises
- Responded promptly to any suspicious activities or incidents, taking appropriate action as necessary
- Maintained accurate records of all security-related incidents, documenting details and outcomes
Education
HS Diploma -
Central Cabarrus Junior High
01.2018
Skills
- Computer networking
- Customer service
- Software troubleshooting
- Technical support
- Delivery driver experience
- Help Desk
- Food industry
- Team leadership
- Problem-solving
- Staff training
- Employee motivation
- MS office
Certification
- First Aid Certification
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Operations Manager
Majestic Amazon
07.2024 - Current
Lead Preschool Teacher
New Divine KARE
04.2024 - Current
Cook/Prep
Blackstone Consulting, Inc
06.2023 - 01.2024
NOC Technician
Insight Global
01.2022 - 12.2023
HS Diploma -
Central Cabarrus Junior High
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