Janice Jackson
Greenville
Summary
Dedicated office manager with over 14 years of experience in medical billing, payroll administration, and account reconciliation. Known for fostering strong customer relationships while ensuring smooth office operations. Ready to drive operational improvements and enhance patient satisfaction.
Overview
14
14
years of professional experience
Work History
Office Manager
Vitality Health and Wellness PLLC
Greenville
06.2012 - Current
Oversaw daily office operations to ensure seamless workflow and support team efficiency.
Oversee medical billing and insurance claims submission, follow up, and reimbursement processing.
Administered payroll and maintained employee records to uphold accurate and timely processing.
Manage office banking activities, including deposits and account reconciliation.
Resolved patient concerns and operational issues to enhance overall service quality.
Education
Associate of Science - General Studies
University of Mount Olive
Mount Olive, NC05-2011
Skills
- Office administration
- Billing management
- Payroll management
- Financial reporting
- Operational efficiency
- Customer relationship management
Timeline
Office Manager
Vitality Health and Wellness PLLC
06.2012 - Current
Associate of Science - General Studies
University of Mount Olive