JANASIA FERGUSON
Rankin Christian Center
SALISBURY
1
Certification
6
years of professional experience
Honors sophomore at Livingstone College studying Business Administration. Hardworking and dependable team member with strong communication and customer service skills. Experienced working in fast-paced environments while helping customers, solving problems, and supporting team goals. Looking for a position where I can use my skills and continue to gain professional experience.
Work History
Summer Camp Counselor
2 Months- Supervised daily activities and verified safety protocols compliance.
- Worked with children of varying age, interest, skill, and developmental levels.
- Developed creative solutions to resolve conflicts among campers, promoting positive interactions.
- Communicated effectively with parents regarding camper progress and event updates.
Crew Member
10 Months- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Collaborated with team members to efficiently manage order preparation and delivery processes.
- Operated kitchen equipment and maintained food safety standards for quality assurance.
- Worked front counter, drive-thru and other areas.
Sales Associate
1 Year- Promoted and sold store credit cards to meet stores' goals.
- Promoted and sold store credit cards to meet store's goals.
- Replenished floor with new merchandise to uphold visual merchandising standards.
- Assisted customers in locating merchandise and resolving inquiries to enhance shopping experience.
Front Desk Associate
1 Year- Welcomed guests, creating a welcoming atmosphere and fostering positive first impressions
- Managed check in and out processes efficiently
- Answer phone calls to assist with inquiries, reservations, and other guest needs.
- Cleaned and prepared suites, ensuring guest comfort and satisfaction through attention to detail.
Youth Mentor
2 Years- Advocated for social change, raising awareness of social justice issues among youth
- Guided and mentored youth, fostering personal development and resilience
- Participated in community service projects, enhancing local community engagement and support
Education
High School Diploma
- Senior Class Treasurer
- GPA: 3.9
- Business Administration
Presidential Scholar majoring in Business Administration
Skills
Communication
Youth engagement
Customer Service
Teamwork
Problem Solving
Attention to detail
Adaptability
Microsoft Office
Certification
- CPR Training - June 2026- June 2028
Timeline
Summer Camp Counselor
Rankin Christian Center
06.2026 - 08.2026Read More
Crew Member
McDonald's
09.2025 - 07.2026Read More
Sales Associate
Marshalls
01.2024 - 01.2025Read More
Front Desk Associate
Waxxpot Shadyside
01.2024 - 01.2025Read More
Youth Mentor
Gwens Girls
01.2021 - 01.2023Read More
Livingstone College
from Business Administration
Read More
Taylor Allderdice High School
High School Diploma
Read More