Janaiya Raley
Charlotte
Summary
With a proven track record at AMC Theatres, I excel in maintaining pristine environments and enhancing customer satisfaction through exceptional service and cleaning expertise. Recognized for superior teamwork and restroom care, I consistently exceed performance goals, contributing to a welcoming and germ-free space.
Overview
2024
2024
years of professional experience
Work History
Janitor
AMC Theatres
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Recycling Processor
Best Buy
09.2023 - 01.2024
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
Cabin Cleaner
Jetsteam
07.2021 - 02.2023
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
- Collaborated with crew members to ensure all passenger needs were met before, during, and after flights.
Janitor
Elite Touch Cleaning Services
05.2019 - 01.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Cashier
Harris Teeter
03.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Associate Of Business Administration -
Myers Park High School
Charlotte, NC02.2022
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
Timeline
Recycling Processor
Best Buy
09.2023 - 01.2024
Cabin Cleaner
Jetsteam
07.2021 - 02.2023
Janitor
Elite Touch Cleaning Services
05.2019 - 01.2020
Cashier
Harris Teeter
03.2016 - 08.2016
Janitor
AMC Theatres
Associate Of Business Administration -
Myers Park High School
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