Ja'Naisja Baker
Raleigh,NC
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Student Intern
William Peace University
08.2025 - 04.2026
- Assisted in coordinating campus events and activities, enhancing student engagement and participation.
- Developed promotional materials for university programs and 10 associations improving visibility and outreach efforts.
- Supported faculty with administrative tasks, ensuring smooth operations within the department.
- Collaborated with peers to streamline communication processes, increasing efficiency of information sharing.
Cashier (Seasonal)
Church's Chicken
06.2025 - 08.2025
- Processed customer transactions accurately and efficiently using POS systems
- Provided excellent customer service in a fast-paced environment
- Handled cash, credit, and digital payments with accuracy
- Resolved customer concerns professionally and promptly
- Maintained cleanliness and organization of front counter area
- Assisted with order preparation and ensured order accuracy
- Communicated effectively with team members to maintain workflow
- Upsold menu items to increase sales and improve customer experience
IT Data Analyst Intern
Atlanta Public Schools
06.2023 - 06.2025
- Analyzed and managed IT asset data within ERP system (Nimbus)
- Cleaned and validated Excel and CSV datasets for accuracy
- Updated and maintained asset inventory records daily
- Collaborated with cross-functional teams on IT projects
- Assisted in maintaining IT hardware catalog
- Analyzed complex datasets to identify trends and patterns, improving decision-making processes.
- Collaborated with cross-functional teams to gather requirements and deliver actionable insights.
- Presented findings to stakeholders, facilitating informed decisions based on comprehensive data analysis.
Doughnut Maker
Krispy Kreme
12.2022 - 05.2023
- Prepared food items following sanitation and safety standards
- Assisted customers and maintained clean work environment
- Collaborated with team to ensure efficient operations
- Operated production machinery to create high-quality doughnuts efficiently.
- Monitored ingredient inventory and assisted in timely restocking for smooth operations.
- Ensured compliance with health and safety regulations during all production processes.
Personal Shopper
Walmart
04.2021 - 11.2022
- Fulfilled online customer orders accurately and efficiently
- Packaged and prepared merchandise for pickup
- Communicated with customers regarding substitutions and availability
Education
Bachelor of Science - Business Analytics & Business Administration
William Peace University
Raleigh, NC05.2026
Associate Degree - Business
Cape Fear Community College
Wilmington, NC05.2023
Skills
Leadership
Time Management
Communication
Analytical Skills
Teamwork
Detail-Oriented
Problem-Solving
Data Analysis (Excel, CSV)
Customer Service
Adaptability
Timeline
Student Intern
William Peace University
08.2025 - 04.2026
Cashier (Seasonal)
Church's Chicken
06.2025 - 08.2025
IT Data Analyst Intern
Atlanta Public Schools
06.2023 - 06.2025
Doughnut Maker
Krispy Kreme
12.2022 - 05.2023
Personal Shopper
Walmart
04.2021 - 11.2022
Bachelor of Science - Business Analytics & Business Administration
William Peace University
Associate Degree - Business
Cape Fear Community College