Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Janai Priester

Charlotte

Summary

Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.

Overview

5
5
years of professional experience

Work History

Legal Assistant

Williams & Exum P.A
02.2023 - Current
  • Assisted in preparing legal documents and correspondence for attorney review
  • Conducted initial client interviews to gather essential case information
  • Organized and maintained case files in compliance with legal standards
  • Supported trial preparation by assembling exhibits and evidence materials
  • Managed calendar for attorneys, scheduling appointments and court dates
  • Communicated with clients regarding case updates and procedural inquiries
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.

Restaurant Hostess

Sol Delish
03.2024 - 07.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere and efficient table turnover.
  • Managed reservations and waitlists using dining management software to optimize seating arrangements.
  • Collaborated with servers and kitchen staff to communicate guest needs and enhance service quality.
  • Trained new hostesses on customer service protocols and reservation systems for improved team efficiency.
  • Monitored dining room flow to minimize wait times during peak hours, enhancing guest satisfaction.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Food and Beverage Attendant

Dunwellz
08.2022 - 06.2024
  • Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
  • Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to guests.
  • Collaborated with kitchen staff to maintain quality standards and streamline communication during peak hours.
  • Trained new staff on operational procedures and best practices for customer engagement and service excellence.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Increased sales of daily specials by effectively communicating options and recommendations to guests.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Life Insurance Agent

Quantum 3 Media
09.2020 - 01.2023
  • Developed comprehensive insurance plans tailored to client needs.
  • Conducted thorough assessments to determine appropriate coverage levels.
  • Educated clients on policy options and benefits for informed decision-making.
  • Increased sales of life insurance products through tactical customer outreach.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.

Education

No Degree - Child Care Credentials

Central Piedmont Community College
03-2020

Associate of Arts - Social Work

Shaw University
06-2019

High School Diploma -

David W Butler
Matthews
06-2015

Skills

  • Scheduling/Planning
  • Fast learner
  • Strong multitasking
  • Cleanliness and hygiene
  • Conflict resolution
  • Coordinating tasks
  • Customer service

Interests

-Registered Event Planner (Janai Nicole Events & Decor LLC)


Timeline

Restaurant Hostess

Sol Delish
03.2024 - 07.2025

Legal Assistant

Williams & Exum P.A
02.2023 - Current

Food and Beverage Attendant

Dunwellz
08.2022 - 06.2024

Life Insurance Agent

Quantum 3 Media
09.2020 - 01.2023

No Degree - Child Care Credentials

Central Piedmont Community College

Associate of Arts - Social Work

Shaw University

High School Diploma -

David W Butler

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Janai Priester