Jamod Johnson
Roanoke Rapids
Summary
Cybersecurity graduate student and NOC technician with five years of experience supporting critical network operations, monitoring infrastructure, managing incidents, and reducing operational risk. Currently pursuing a Master’s degree in Cybersecurity and Information Assurance at Western Governors University.
Having a strong foundation in governance, risk management, network security, logging and monitoring, incident response, and policy-driven operations. Seeking mid-level cybersecurity or GRC roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
NOC Technician
American Tower Corporation
Cary
09.2021 - Current
- Monitor and maintain availability of nationwide network infrastructure supporting critical communications services.
- Perform real-time logging and monitoring of network events, outages, and incidents; document findings and coordinate resolution with vendors, field technicians, and internal stakeholders.
- Identify and assess operational risks, including power and infrastructure threats, and execute mitigation procedures to ensure service continuity.Lead incident triage during outages and environmental events, including generator fuel risk management and emergency vendor dispatch to prevent service disruption.
- Support cybersecurity initiatives by assisting security teams with installation and configuration of Fortinet network switches, structured cabling, and migration of lab equipment to new data center environments.
- Collaborate with operations site managers, vendors, and customers to align technical operations with business requirements and risk management objectives.
Education
Master of Science - Cybersecurity & Information Assurance
Western Governors University
Salt Lake City, UT12-2026
Bachelor of Science - Engineering Technology
Elizabeth City State University
Elizabeth City, NC08-2016
Skills
- Risk identification and threat monitoring
- Policies and controls implementation
- Incident management and response
- Logging & monitoring
- Network infrastructure (routers, switches, ports, cabling)
- Vendor and stakeholder coordination
- Business continuity and disaster recovery
- Security foundations (CIA triad, privacy, info assurance)
Certification
ISC2 certified in cybersecurity certification - In Progress
Timeline
NOC Technician
American Tower Corporation
09.2021 - Current
Master of Science - Cybersecurity & Information Assurance
Western Governors University
Bachelor of Science - Engineering Technology
Elizabeth City State University