Jamie Wardwell
Youngsville
Summary
Self-motivated, diverse, and high energy nursing professional with 23 years clinical experience and 16 years leadership experience committed to patient quality and satisfaction. Seeking to continue to grow in career as an executive leader in a fast-paced healthcare environment
Overview
21
21
years of professional experience
Work History
Registered Nurse-Per Diem
BrightStar Home Health
11.2024 - Current
- Perform daily in-person visits to patients receiving acute care at home through Home Hospital Program in conjunction with UNC Health System
- Perform assessments, vital sign monitoring, patient education; lab draws, wound care, IV medication administration
- Meet virtually daily with UNC nurse and provider via electronic device for virtual visits with care team and patient
Nurse Administrator
Centurion Health
01.2024 - 12.2024
- Responsible for managing clinically and operating a 60 bed LTAC/LTC unit
- Directs, supervises and evaluates work activities of multidisciplinary team
- Serves as liaison to facility security administration in collaboration with regional leadership
- Maintains communication and responds to inquiries and concerns between on-site staff and regional/statewide staff
- Provides technical and administrative oversight to on-site staff, addressing and resolving problems or conflicts
- Participates in recruitment and retention of staff
- Assists in formulation and/or communication and implementation of site-specific policies and procedures
- Manages changes in healthcare delivery systems
- Works closely with facility staff to ensure delivery of timely and effective healthcare services
- Ensure compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines
- Participates in quality improvement activities
- Maintain an ethical commitment to ensure confidentiality within the limits of a correctional environment
- Deliver care in a nonjudgmental/nondiscriminatory manner
Area Vice President of Operations, North Carolina
Pruitt Health
03.2020 - 10.2023
- Monitor financial performance of assigned offices, ensuring offices meet budgetary goals preparing monthly financials reports
- Maintain and oversee census-to-budget goals in assigned offices
- Responsible for the oversight of overall clinical performance for assigned offices and ensure staff receive appropriate orientation and ongoing training
- Monitor quality scores via Medicare website
- Monitor overall care provided by offices
- Conducts ongoing supervisory visits to contracted facilities and patient homes
- Works with Administrators and Clinical Managers to develop positive and productive relationships with employees to promote employee satisfaction and retention
- Resolve Administrator and employee's dissatisfaction by investigating complaints and concerns, evaluation and offering possible courses of action, providing advice, guidance, and direction, participates in the process of monitoring and ensuring employee, customer, and community satisfaction
- Maintains records and oversees human resources practices by documenting incidents and resolutions of problems
- Comply with federal, state, and local requirements
- Participates in the development and revision of agency policies and procedures
- Participate in marketing activities as needed
Director of Operations/Administrator
Amedisys Home Health Care
06.2018 - 03.2020
- Directly supervise clinical managers, business office manager, and other agency staff
- Assists with the implementation and monitoring of the Performance Improvement Program, developing Corrective Action Plans as appropriate
- Provides educational presentations to the staff as appropriate for any trends identified in the Performance Improvement quarterly reviews
- Assures that all visiting staff are deemed competent by conducting on hire and annual skills competencies to ensure staff is competent and can provide appropriate, adequate, and effective patient care
- Leads and facilitates agency leadership meetings in preparation for ACHC Accreditation, and in collaboration with the clinical managers, plans and implements action plans and educational activities to assure agency readiness
- Monitors the home health compare measures and develops action plans in collaboration with the clinical managers to improve the measures
- Responsible for Agency's compliance with all regulations, laws, policies and procedures applicable to home health and reimbursement issues
- Educates all staff members about state and federal rules and regulations as well as ACHC, and other regulatory agencies standards
- Oversees the implementation of agency policies and procedures
- Acts as a liaison between staff, patients, physicians, and other health care providers
- Directs weekly business development and management team meetings with all appropriate staff and other members of the medical community to promote home care services
- Provides input, guidance and feedback related to marketing activities and agency marketing plan to ensure that goals for growth are met
- Participate in marketing activities as appropriate
- Assists and coordinates, the budget development process, implementation and evaluation
Director of Home Health Care
Shawnee Mission Medical Center
09.2011 - 06.2018
- Fosters staff development through positive communication of expectations, feedback, coaching, evaluation, and discipline
- Ensures department/unit processes adhere to JCAHO, licensing agencies, and other regulatory standards
- Establishes and reviews agency policy and procedures, making recommendations for policy revision for board approval and decisions regarding agency goals and direction
- Set and enforce high standards to assure customer satisfaction and high-quality care
- When necessary, provides coaching on clinical or issues that arise in the agency and guidance for expert clinical care
- Serves as an advocate for the home health care department, representing the needs and concerns of staff and programs
- Develop departmental goals and strategic plan
- Maintain quality improvement process for the evaluation of patient care and operational effectiveness
- Establish and enforce policies, procedures, protocols, and standards of care
- Collaborate with physicians, administration, and multidisciplinary health care team to promote the provision of quality patient care/customer services
- Demonstrate an in-depth knowledge of the principal drivers of hospital and unit revenues and reimbursement, expenses and profits when making business decisions affecting the agency
- Develop annual budget development with finance team
Manager of Clinical Practice
Gentiva Home Health
02.2009 - 09.2011
- Manage the day to day operations of the office and clinical staff
- Educate staff on home health practices and Medicare regulations while ensuring to adhere to regulations always
- Serve as a certified coder and completed coding on all bills
- Successfully opened additional Home Health office in 2010 in new service area
Registered Nurse - IV Infusion Team
St. Luke's Home Care and Hospice
06.2007 - 02.2009
- Function as RN Case Manager for infusion patients
- Work with multi-disciplinary team to develop and implement plan of care for each patient
- Manage all insurance authorizations for patients on caseload
- Cover on-call for Home Health and Hospice patients
Registered Nurse - Emergency Department
Shawnee Mission Medical Center
12.2003 - 02.2009
- Triage a wide variety of patients and determine appropriate plan of care
- Perform effectively and efficiently in critical situations
- Complete tasks assigned by physicians
- Work as a team player with other members of the healthcare team
- Serve as Sexual Assault Nurse Examiner
Education
BACHELOR OF SCIENCE - NURSING
BAKER UNIVERSITY SCHOOL OF NURSING
MASTER'S - HEALTH ADMINISTRATION
WEBSTER UNIVERSITY
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Wound care
- Infection control measures
- Patient care
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
- Care planning
- Patient management
- Care plan development
- Professional bedside manner
- Physical assessments
- Patient care planning
- Patient evaluation
- Family education
- Licensed RN
- Taking vitals
- Collecting vitals
- Nursing staff leadership
- Medication distribution
- Patient discharge
- Lab result interpretation
- Team coordination
- EMR systems
- Precepting
- Performing ekgs
- Complex Problem-solving
- Proper catheter insertion/removal
- Intake and discharge
- Emergency response
- Maintaining privacy
- Relationship building
- Chart updating
- Vaccine administration
- Diabetes management
- Insulin medication assistance
- High level of autonomy
- Procedure preparations
- Chronic disease management
- Medical assessment
- ADL assistance
- Patient counseling
- Staff supervision
- Personal care needs
- Patient relations
- Diabetes and nutrition education
- Chest pain management
- Emergency procedures
- Treatment Planning
- Emotional awareness
- Data collection
- HIPAA education
- Emergency care
- Administering immunizations
- Emotional intelligence
- Health screening
- Cardiac care
- Acute care expertise
- Hospice and palliative care
- Long-term care
- Case management
- Geriatric nursing
- Oxygen saturation standards
- Mobility assistance
- Removing sutures
- Palliative care awareness
- Managing deadlines
- Family advocacy
- Seizure management
- Feeding assistance
- At-risk patient care
- Medical evaluation
- Software use
- Call triaging
- Home health care
- Evaluations
- Home care
- Setting up referrals
Timeline
Registered Nurse-Per Diem
BrightStar Home Health
11.2024 - Current
Nurse Administrator
Centurion Health
01.2024 - 12.2024
Area Vice President of Operations, North Carolina
Pruitt Health
03.2020 - 10.2023
Director of Operations/Administrator
Amedisys Home Health Care
06.2018 - 03.2020
Director of Home Health Care
Shawnee Mission Medical Center
09.2011 - 06.2018
Manager of Clinical Practice
Gentiva Home Health
02.2009 - 09.2011
Registered Nurse - IV Infusion Team
St. Luke's Home Care and Hospice
06.2007 - 02.2009
Registered Nurse - Emergency Department
Shawnee Mission Medical Center
12.2003 - 02.2009
BACHELOR OF SCIENCE - NURSING
BAKER UNIVERSITY SCHOOL OF NURSING
MASTER'S - HEALTH ADMINISTRATION
WEBSTER UNIVERSITY
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