JAMIE SHIPMAN
Raleigh
Summary
To effectively manage the day-to-day operations of the property by ensuring timely maintenance, addressing tenant concerns, optimizing occupancy rates, and adhering to budgetary guidelines. By providing exceptional service and fostering positive tenant relations, I aim to maximize property value and maintain a high standard of quality, ensuring a profitable and well-functioning portfolio.
Overview
9
9
years of professional experience
Work History
Lease Up Property Manager
AMC LLC Apartment Management Consultants
04.2024 - Current
- Managed tenant communications, addressing inquiries and resolving issues efficiently.
- Oversaw property maintenance schedules, coordinating with vendors for timely service delivery.
- Developed and implemented marketing strategies to attract new tenants and reduce vacancy rates.
- Negotiated lease agreements, enhancing terms to benefit both tenants and management objectives.
- Analyzed financial reports, identifying trends to inform budget planning and expense management decisions.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Oversaw property renovation operations, coordinating improvements to enhance asset conditions.
- Led initiatives for property inspections, ensuring compliance with safety regulations and tenant standards.
Assistant Manager
AMC LLC Apartment Management Consultants
02.2018 - 06.2024
- Assisted in lease negotiations, contributing to improved occupancy rates through effective strategies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Collaborated with marketing teams to design promotional materials that increased occupancy rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Leasing Agent
AMC LLC Apartment Management Consultants
08.2017 - 02.2018
- Coordinated property tours, showcasing amenities and addressing inquiries to enhance tenant engagement.
- Implemented targeted marketing campaigns, increasing property visibility and attracting qualified applicants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Maintained up-to-date knowledge of local housing regulations to ensure compliance with all applicable laws and guidelines.
- Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.
Education
High School Diploma -
El Cajon Valley H.S
El Cajon, Ca06-2010
Skills
- High Volume Customer Service
- Eviction procedures
- Marketing and advertising
- Valid driver's license
- Fair Housing Compliant
- Budgeting Literacy
- Communication
- Organization
- Time Management
- Attention to Detail
- Property Management Software
- Crime Free Housing Certificate
- Lease Up Experience
- Full Renovation Experience
Timeline
Lease Up Property Manager
AMC LLC Apartment Management Consultants
04.2024 - Current
Assistant Manager
AMC LLC Apartment Management Consultants
02.2018 - 06.2024
Leasing Agent
AMC LLC Apartment Management Consultants
08.2017 - 02.2018
High School Diploma -
El Cajon Valley H.S
AWARDS
LEASING AWARD 2017, LEASING AWARD 2018, LEASING AWARD 2020, LEASING AWARD 2021, PROPERTY EXCELLENCE 2017, PROPERTY EXCELLENCE 2022, EMPLOYEE OF THE MONTH
COMMUNICATION
Whether talking to tenants, owners, or contractors, as a property manager I strive for a clear line of communication that serves the needs of the property and ownership group while maintaining harmony in the community.
LEADERSHIP
It's the manager's duty to outline clear actionable goals for the staff and property that align with tenant satisfaction, financial targets as well as regulatory requirements.