Healthcare professional with proven track record in delivering high-quality patient care and medical support. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapt to evolving medical needs. Known for reliability, adaptability, strong problem-solving abilities, and establishing rapport with peers and patients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
LPN
Southeastern Urgent Care Pembroke
02.2021 - Current
-Educate patients about their treatments
Evaluated patient histories, complaints, and current symptoms.
Reviewed patient history to verify conditions and current medications.
-Make sound, ethical, and independent decisions consistent with medical protocols
-Ensure HIPAA compliance
-Take and record patients’ temperature, pulse, and blood pressure
-Develop and maintain quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines
-Prepare specimens for analysis and establish proper chronological priorities in testing
-Utilize strong assessment skills to determine necessary patient care
-Escort patients to examination rooms and help them prepare for physical exams
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Phlebotomy Instructor
Robeson Community College
08.2010 - Current
-Build/Maintain master website for online Phlebotomy classes (Moodle platform)
Prepared students for certification exams by administering practice tests and providing targeted review sessions on areas requiring additional instruction.
Gathered and reported attendance records according to school and program protocols.
Established a positive learning environment that fostered collaboration, critical thinking, and effective communication among diverse groups of students.
Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
Developed engaging lesson plans that incorporated visual aids, interactive exercises, and group discussions to reinforce learning objectives.
Increased student success rates by providing personalized feedback and guidance during skill assessments.
Designed innovative teaching resources such as simulation models, video tutorials, and quizzes to enhance the overall learning experience for students.
Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
Supported students with one-on-one coaching in career pursuits and post-program next steps.
Provide clinical instruction to 16 phlebotomy students in clinical settings
LPN
Rowland Medical Clinic
06.2021 - 05.2024
-Managed incoming triage calls on a daily basis
Educate patients about their treatments
-Make sound, ethical, and independent decisions consistent with medical protocols
-Ensure HIPAA compliance
-Take and record patients’ temperature, pulse, and blood pressure
-Develop and maintain quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines
-Prepare specimens for analysis and establish proper chronological priorities in testing
-Assist patients with multiple chronic diagnoses including COPD, diabetes, and asthma
-Utilize strong assessment skills to determine necessary patient care
-Help create goals, objectives and budget with emphasis on patient care & reducing costs
-Maintain patient privacy and confidential patient information
-Monitor the QA (Quality Assurance) program to improve performance and maintain high standards of care
-Track and handle compliance, care, and quality issues
-Served as a liaison between patients and physicians to assist patients with understanding of their treatment and care
Supported diagnoses by taking blood samples from patients for laboratory testing.
EPIC Super User
Closed & maintained health care gaps
Facilitated between patients and insurance companies with prior authorizations regarding medications and procedures
Abstracting Data within the EPIC system
Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Coordinated referrals for patients
Provided patient education on health care issues and prescribed medications.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Med Psych (Per Diem)
Cape Fear Valley Health
01.2021 - 02.2021
-Monitor patient condition and assess needs to provide the best possible care and advice
-Observe and interpret patient symptoms and communicate them to team members
-Collaborate with physician and care team to provide individual care to patients.
-Maintain chart notes with Epic system
-Medication management
-Assure quality of care by adhering to therapeutic standards
Managed 3 pts and received new admissions
Used critical thinking to break down problems, evaluate solutions and make decisions.
LPN II
The University of North Carolina at Pembroke
06.2010 - 12.2020
-Evaluate patient care needs, prioritize treatment and maintain patient flow
-Test glucose and administer injections
-Record patients’ medical history, vital statistics and test results via EMR
-Managed approximately 20 incoming triage calls on a daily basis
-Perform lab tests and communicate results
-Educate patients about their treatments
-Accurately document all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
-Maintain patient charts and confidential files/info
-Ensure HIPAA compliance
-Prepare specimens for analysis and establish proper chronological priorities in testing
-Communicate patients’ individual needs to the provider
Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
LPN
Southeastern Medical Clinic Lumberton
05.2008 - 06.2010
-Evaluate accuracy and compliance of all medical documentation and reports
-Interview patients to obtain medical information & measure vital signs, height & weight
-Educate patients about their treatments
-Make sound, ethical, and independent decisions consistent with medical protocols
-Ensure HIPAA compliance
-Responsible for primary care, case management and medication management
-Utilize strong assessment skills to determine necessary patient care
-Maintain patient privacy and confidential patient information
-Serve as liaison between patients & physicians to help explain treatment plans
-Evaluate health needs of patients and provide necessary education, training & instruction
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Adhered to treatment plan instructions when administering medications and treatments to patients.
Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
Cared for wounds, provided treatments, and assisted with procedures.
Education
Practical Nursing program -
Bladen Community College
Dublin, NC
01.2005
Phlebotomy program - undefined
Robeson Community College
Lumberton, NC
01.1995
Respiratory Therapy program, AAS - undefined
Fayetteville Technical Community College
Fayetteville, NC
01.1994
Diploma -
Purnell Swett High School
Maxton
01.1990
Skills
Effective self-management
Ensuring quality assurance compliance
HIPAA compliance knowledge
Health care gap analysis
Patient-focused
Networking and collaboration
Comprehensive understanding of medical terminology
Family Nurse Practitioner - Clinic and Telehealth at Pediatrix Urgent Care (Now Urgent Care for Kids)Family Nurse Practitioner - Clinic and Telehealth at Pediatrix Urgent Care (Now Urgent Care for Kids)