Jamie Massey

• Demonstrated certification as phlebotomy technician, indicating mastery of blood collection techniques.
• Executed hands-on clinical training at High Point Advocate Health, solidifying practical skills with over 150 sticks.
• Delivered exceptional customer service, fostering patient comfort while adhering to safety and infection-control protocols.

• Strict vaccination schedules, emergency care protocols, and preventative health measures.
• Implemented temperament testing and early neurological stimulation (ENS) protocols to ensure proper behavioral development and socialization for service, therapy, and family dogs.
• Negotiated legally binding puppy contracts and health guarantees for over 60 puppies, resolving disputes and maintaining high customer satisfaction.
• Educated prospective owners on breed-specific care, nutrition, and responsible pet ownership.
• Enhanced customer experience by soliciting feedback and implementing service improvements.

• Performed manual labor and random jobs to help teams accomplish goals. Deliver materials to 8 job sites.
• Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion. Assist with electrical fixtures and lighting.
• Supported renovation projects by preparing materials and maintaining work areas efficiently.
• Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
• Operate power tools such as drills, saws, vacuums, use hand tools.
• Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.

• Coordinated event logistics, assisting with table setups, decor arrangements, audiovisual equipment positioning, and signage displays.
• Supported event operations by supervising onsite activities, ensuring smooth transitions from setup to breakdown while swiftly addressing any concerns.
• Gathered client feedback post-event to aid in refining future services.
• Maintained communication with clients to cultivate relationships and secure repeat business and referrals.
• Acquired necessary permits and provided staff training on responsible alcohol service to comply with local regulations.
• Applied problem-solving skills to navigate unexpected challenges during events.

• Bartending
• Catering for 10-50 people
• Take out
• Large parties
• Food Prep

Certified in CPR and BLS