Jamie Mackey
Wendell
Summary
Proficient Captain with leadership and emergency management expertise. Coordinates complex operations, fosters community relations, and manages personnel to optimize resource distribution and ensure compliance. Focused on enhancing departmental efficiency and promoting effective communication in high-pressure situations.
Overview
36
36
years of professional experience
Work History
Captain Patrol Division
Wake County Sheriff's Office
Raleigh
02.1998 - 07.2025
- Supervised two platoons on Patrol Division, overseeing 4 Sergeants and 2 Lieutenants.
- The duties and responsibilities of a Police Captain include:
- Directing and supervising the activities of a police department or division
- Developing and implementing departmental policies, procedures, and regulations
- Reviewing reports and activities of subordinates to ensure compliance with laws, policies, and procedures
- Coordinated police activities with other law enforcement agencies to enhance collaboration and response efforts.
- Managing personnel, including conducting performance evaluations, making staffing decisions, and providing professional development opportunities
- Participating in or directing investigations of serious crimes
- Assisting in budget preparation and administration
- Acting as a liaison with community organizations and the public to establish and maintain positive relationships
- Ensuring the proper maintenance and use of department equipment and vehicles
- Providing oversight during emergency situations and coordinating responses
- Receiving and acting upon complaints from the public
- Prepared and presented reports to superiors, government officials, and the public to ensure transparency and accountability.
- Https://www.wakegov.com/departments-government/sheriffs-office
Delivery Courier
Eastern Courier Service
Garner
03.2022 - 08.2024
- Coordinated timely deliveries across diverse routes, boosting customer satisfaction and upholding service standards.
- Operated delivery vehicles efficiently, adhering to traffic regulations and safety protocols.
- Managed inventory tracking with real-time systems, streamlining delivery schedules for greater efficiency.
- Cultivated relationships with clients, improving communication and encouraging repeat business opportunities.
Materials Processing and Distribution
Wake Medical Hospital
Raleigh
05.1989 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Delivered medical equipment throughout hospital, facilitating timely access for patients and staff.
- Organized and replenished warehouse supplies, maintaining availability for daily operations.
- Adjusted work hours to maintain adequate staffing and ensure service continuity.
- Https://www.wakemed.org/
Education
No Degree - Criminal Justice
Wake Technical Community College
Raleigh, NC06-1990
High School Diploma -
W.G. Enloe High School
Raleigh, NCSkills
- Incident command
- Crisis communication
- Emergency management
- Crime scene management
- Command post coordination
- Crew resource management
- Resource allocation
- Speaking to the Media
- Leadership qualities
- Follow-up communication
Timeline
Delivery Courier
Eastern Courier Service
03.2022 - 08.2024
Captain Patrol Division
Wake County Sheriff's Office
02.1998 - 07.2025
Materials Processing and Distribution
Wake Medical Hospital
05.1989 - 01.2021
No Degree - Criminal Justice
Wake Technical Community College
High School Diploma -
W.G. Enloe High School