Jamie Jordan
Nags Head
Summary
Dependable professional with a strong background in property maintenance and guest services. Expertise in coordinating maintenance teams, processing work orders, and resolving concerns to ensure customer satisfaction in dynamic hospitality environments.
Overview
15
15
years of professional experience
Work History
Specialist
The Fresh Market
Nags Head
09.2016 - 06.2026
- Managed inventory, ordering, customer service, and money control to ensure smooth daily operations.
- Supported multiple departments at The Fresh Market to enhance operational efficiency.
- Followed procedures and policies diligently to maintain compliance and quality standards.
- Completed all assigned tasks efficiently.
Maintenance Supervisor
Atlantic Realty
Kitty Hawk
04.2016 - 08.2016
- Resolved maintenance needs for all guests and homeowners in a timely manner, ensuring high satisfaction
- Coordinated technicians and outside vendors by answering phones and processing work orders/invoices efficiently
- Maintained a professional attitude when handling guest and homeowner complaints, improving client relations
Vacation Planner
Atlantic Realty
Kitty Hawk
03.2014 - 04.2016
- Handled phone calls for new bookings, existing reservations, and owner/guest inquiries, ensuring prompt service
- Maintained a professional attitude when handling guest and homeowner complaints, enhancing customer experience
- Managed walk-in and advanced reservations, increasing booking efficiency
- Assisted with questions about the area and activities, improving guest satisfaction
Cashier/Sales Associate
Salty Paws Biscuits
Nags Head
09.2013 - 03.2014
- Organized merchandise, responded to phone inquiries, assisted with pet needs, restocked supplies, and handled money during opening and closing.
Vacation Planner/ Reservationist
Kitty Dunes Vacations
Kitty Hawk
04.2011 - 08.2013
- Processed walk-in and advanced reservations, streamlining the booking process
- Answered phone calls for new bookings and existing reservations, ensuring prompt assistance for owner/guest inquiries
- Provided detailed information about local attractions and activities, enriching guest experience
- Handled guest and homeowner complaints with professionalism, building strong relationships
Education
Bachelor's - Human Services
Lynn University
Boca Raton, FL01-2005
Skills
- Property Management
- Cash management
- Inventory Management
- Work Order Processing
- Data Entry
- Customer Service
- Client relations
- Time management
- Adaptability to tasks
- Problem Solving
Timeline
Specialist
The Fresh Market
09.2016 - 06.2026
Maintenance Supervisor
Atlantic Realty
04.2016 - 08.2016
Vacation Planner
Atlantic Realty
03.2014 - 04.2016
Cashier/Sales Associate
Salty Paws Biscuits
09.2013 - 03.2014
Vacation Planner/ Reservationist
Kitty Dunes Vacations
04.2011 - 08.2013
Bachelor's - Human Services
Lynn University