JAMI JONES
WAKE FOREST
Summary
Dedicated waitress with expertise in customer care, POS system operation, and order fulfillment. Committed to ensuring guest satisfaction and maintaining high service standards in a fast-paced environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
WAITRESS
IHOP
KNIGHTDALE
01.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and comfort.
- Took customer orders accurately and efficiently using POS system.
- Received and fulfilled food and beverage orders for guests, maintaining high service standards.
OWNER/Operator Manager
FRESH PAD
WAKE FOREST
01.2014 - Current
- Cleaned residential spaces using industry-standard cleaning products and equipment.
- Performed deep cleaning tasks including carpets, windows, and appliances.
- Communicated with clients to understand specific cleaning preferences and requirements.
- Cleaned homes following specific and detailed protocols and requests.
Education
Some College (No Degree) - NURSING
CHANDLER-GILBERT COMMUNITY COLLEGE
Chandler, AZSkills
- Customer care
- POS system operation
- Order fulfillment
- Food safety practices
- Menu knowledge
- Customer relationship management
Certification
MEDICAL ASSISTANT
Timeline
WAITRESS
IHOP
01.2023 - Current
OWNER/Operator Manager
FRESH PAD
01.2014 - Current
Some College (No Degree) - NURSING
CHANDLER-GILBERT COMMUNITY COLLEGE