James Wyatt
Mooresville
Summary
Proven track record in customer relations, consistently achieving high satisfaction rates through genuine engagement and personalized service. Skilled in problem-solving and hands-on tasks, ensuring seamless installations and operational efficiency. Committed to enhancing profitability and fostering long-term customer loyalty.
Overview
4
4
years of professional experience
Work History
Sales Manager/Senior Lead Technician
Tint World Automotive Styling Centers
Charlotte
06.2021 - Current
- Developed and implemented innovative sales strategies to boost market penetration and customer engagement.
- Established partnerships with local businesses to collectively enhance growth and revenue.
- Managed inbound and outbound calls from online marketing leads and social media inquiries.
- Executed installations on vehicles, including vinyl wrap, remote start/security systems, and stereo upgrades.
- Addressed all customer complaints and processed damage claims effectively.
- Educated consumers on products and services while providing follow-up consultations to resolve concerns.
Education
High School Diploma -
Weddington High School
Matthews, NC06-2013
Skills
- Sales strategy
- Customer engagement
- Lead management
- Technical installations
- Customer relationship management
- Revenue growth
- Partnership development
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
- Training and mentoring
- Sales operations
- Product and service management
- Vendor relationship management
- Staff management
- Price quote preparation
- B to B sales
- Promotional sales events
References
References available upon request.
Timeline
Sales Manager/Senior Lead Technician
Tint World Automotive Styling Centers
06.2021 - Current
High School Diploma -
Weddington High School