James Phillip Fox
Marshall
Summary
Dedicated Customer Zone Tech at Frontier Communications with a strong focus on preventive maintenance and troubleshooting. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail. Skilled in installation and repair, ensuring optimal performance of telecommunications equipment while managing multiple tasks under pressure.
Overview
29
29
years of professional experience
Work History
Paint Line
Altec Industries Burnsville Operations
Burnsville, NC
02.2025 - Current
Worked a couple months in the flow lane in dress out, then moved to wiring in dress out where I still work
Monument Engraver
Discount Monument
Mars Hill, NC
03.2017 - Current
Engraving monuments by sandblast in shop and also mobile. Frequent use of overhead crane. Also some experience with forklifts. Responsible for maintaining lifts, blasters and multiple compressors. Experience with building exactly what the customer wants on computer program so they can see exactly what the monument will look like.
Customer Zone Tech
Frontier Communications
08.1997 - 04.2020
Installed and maintained telecommunications network and equipment along with preventive maintenance on equipment used to perform this work
Education
High School Diploma -
Madison High
Marshall, NCSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Preventive Maintenance
- Equipment maintenance
- Workload management
- Routine Inspections
- Blueprint reading
- Instrument Calibration
Timeline
Paint Line
Altec Industries Burnsville Operations
02.2025 - Current
Monument Engraver
Discount Monument
03.2017 - Current
Customer Zone Tech
Frontier Communications
08.1997 - 04.2020
High School Diploma -
Madison High