James Jovan Benjamin II
Winston-Salem
Summary
Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
15
15
years of professional experience
Work History
Sales Consultant
FedEx
Winston-Salem
11.2024 - 09.2025
- Assisted customers with shipping options and service inquiries.
- Processed shipping orders using FedEx systems and tools.
- Collaborated with team members to ensure timely package delivery.
- Provided expert guidance on shipping solutions to enhance customer experience.
On Floor Supervisor
Alight Solutions
Winston-Salem
08.2019 - 05.2024
- Assisted in training new staff on operational procedures and safety protocols.
- Resolved customer escalations through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to address complex service issues.
Associate Pastor
Revelations Of Faith
Winston-Salem
01.2018 - 08.2023
- Led worship services, creating engaging spiritual experiences for congregation members.
- Provided pastoral counseling, supporting individuals through personal and spiritual challenges.
- Developed weekly sermons and delivered them during Sunday services.
- Visited, counseled, and prayed with church members to provide pastoral care.
- Provided spiritual guidance and direction to church members.
- Collaborated with church leadership to establish strategic goals and initiatives.
Member Care Supervisor
Hautelook / Nordstrom
Los Angeles
06.2010 - 12.2015
- Supervised daily operations to ensure smooth workflow and team collaboration.
- Trained new staff on company policies and procedures for effective performance.
- Implemented safety protocols to maintain workplace compliance and security.
Education
Some College (No Degree) - Biblical Studies
PRAXIS Academy
Long Beach, CA06-2013
Some College (No Degree) - Biblical Studies
Apostle Frederick K. C. Price Ministry Training
Los Angeles, CA03-2011
Associate of Arts - Communication
University of Phoenix
Arizona08-2010
Bachelor of Arts - Religious Studies
Winston-Salem State University
Winston-Salem, NCSkills
- Team leadership
- Customer relationship management
- Conflict resolution
- Strategic planning
- Employee training
- Sermon development
- Spiritual guidance
- Community outreach
- Pastoral counseling
- Worship leadership
- Customer service
- Team collaboration
- Performance management
- Communication skills
- Staff training
- Process improvement
Accomplishments
Published Author, Master of Disguises, 2010
Stop The Violence Activist, Featured on Spectrum News
Cub Scout Leader, Mt. Zion Baptist Church, Winston -Salem, 2018
Featured on TCT Network, Prayer on Purpose Broadcast, 2021
Education and Training
other,other,other,other
Personal Information
Timeline
Sales Consultant
FedEx
11.2024 - 09.2025
On Floor Supervisor
Alight Solutions
08.2019 - 05.2024
Associate Pastor
Revelations Of Faith
01.2018 - 08.2023
Member Care Supervisor
Hautelook / Nordstrom
06.2010 - 12.2015
Some College (No Degree) - Biblical Studies
PRAXIS Academy
Some College (No Degree) - Biblical Studies
Apostle Frederick K. C. Price Ministry Training
Associate of Arts - Communication
University of Phoenix
Bachelor of Arts - Religious Studies
Winston-Salem State University