Jamesha Roach
Kinston
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Key Holder
Dollar General Market
Kinston
07.2025 - 12.2025
- Assisted customers with product selection and inquiries.
- Managed cash register operations and processed transactions.
- Organized store merchandise for optimal visibility and accessibility.
- Collaborated with team members to enhance customer service experience.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Server
Ruby Tuesday
Kinston
05.2024 - 01.2025
- Maintained cleanliness and organization of dining area and server stations.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Followed health safety guidelines when preparing and serving food products.
Education
Phlebotomy -
Lenoir Community College
Kinston, NC 01.2026 - 02.2026
Medical Administrative Assistant Program -
Lenoir Community College
Kinston, NC 04.2025 - 11.2025
Kinston High School
Kinston, NCSkills
- Insurance verification
- Records & documentation
- Professional communication
- Multitasking & time management
- HIPAA confidentiality awareness
- Strong computer and typing ability
- Friendly, confident patient interaction
- Dependable, punctual, and fast learner
- Customer service
- Patient support
- Great active listening skills
- Cash handling
- Problem solving
- Cash handling accuracy
- Customer service management
- Bank deposits
- Teamwork
Professional Development
- CPR/BLS Certified (if applicable)
- Medical Office Simulations & Administrative Workflow training
- EMR and scheduling systems practice
Timeline
Phlebotomy -
Lenoir Community College
01.2026 - 02.2026
Key Holder
Dollar General Market
07.2025 - 12.2025
Medical Administrative Assistant Program -
Lenoir Community College
04.2025 - 11.2025
Server
Ruby Tuesday
05.2024 - 01.2025
Kinston High School