Results-driven operations professional with expertise in process improvement and team collaboration. Proven ability to enhance service quality and optimize workflows, leading to increased customer satisfaction.
Overview
28
28
years of professional experience
Work History
Assistant Operations Manager
Pivot Parking
North Myrtle Beach, SC
01.2025 - Current
Coordinated daily operations to enhance service efficiency and customer satisfaction.
Assisted in managing scheduling for staff to optimize coverage and resource allocation.
Implemented inventory management practices to streamline supply ordering processes.
Supported team training initiatives to improve service quality and operational knowledge.
Security Officer
Bob King Buick Gmc
Wilmington, NC
09.2024 - Current
Conducted regular patrols to identify and mitigate potential security threats.
Monitored premises to ensure safety and security of staff and visitors.
Responded swiftly to alarms and incidents, implementing emergency protocols effectively.
Collaborated with local law enforcement during investigations and incident reports.
Parking Enforcement Officer
Pivot Parking
Carolina Beach, NC
04.2024 - 01.2025
Enforced parking regulations to ensure compliance and enhance public safety.
Conducted thorough inspections of parking areas to identify violations efficiently.
Issued citations for non-compliance, maintaining detailed records of enforcement actions.
Collaborated with local law enforcement to address parking-related issues effectively.
Receiving Clerk
Chatsworth Products
New Bern, NC
06.2017 - 01.2021
Oversaw receiving operations, ensuring accurate documentation and compliance with company standards.
Coordinated inventory management, optimizing stock levels and minimizing discrepancies.
Trained new staff on receiving protocols and safety procedures to enhance team performance.
Implemented process improvements that streamlined workflows and reduced receiving times.
Welding Supervisor
Bally Refrigerated Boxes
Morehead City, NC
05.2013 - 11.2016
Supervised welding operations to ensure adherence to safety standards and quality control measures.
Conducted regular inspections of weld quality, identifying areas for improvement and corrective actions.
Trained and mentored junior welders on techniques and equipment usage for optimal performance.
Developed and implemented workflow improvements to enhance operational efficiency in production processes.
Manufacturing Supervisor
Chatsworth Products
New Bern, NC
07.2011 - 05.2013
Implemented process improvements that enhanced product quality and operational reliability.
Supervised daily manufacturing operations, ensuring compliance with safety standards and production schedules.
Coordinated workflow among team members to optimize efficiency and reduce downtime.
Trained new employees on equipment operation, safety protocols, and production techniques.
Quality Control Manager
HOF Textiles
Lincolnton, NC
05.2010 - 07.2011
Led cross-functional teams in identifying and resolving quality issues throughout production cycles.
Conducted regular audits of manufacturing processes to drive continuous improvement initiatives.
Developed and implemented quality control processes to ensure compliance with industry standards.
Trained and mentored staff on quality assurance protocols and best practices.
Quality Control Supervisor
IAC Automotive
Old Fort, NC
01.2002 - 10.2008
Developed and implemented inspection protocols to identify defects in manufacturing processes.
Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
Trained and mentored quality control team on best practices for effective problem-solving.
Streamlined reporting systems for tracking defects, reducing response time for corrective actions.
Production Manager
Shadowline
Morganton, NC
01.1999 - 06.2002
Oversaw daily production schedules, ensuring alignment with operational goals.
Implemented process improvements to enhance workflow and productivity across teams.
Managed inventory levels, optimizing supply chain efficiency and reducing waste.
Trained and mentored staff on best practices for quality assurance and safety protocols.