James Stevens
Wake Forest
Summary
Professional with high standards and proven track record in surface cleaning. Skilled in operating pressure washing equipment, maintaining safety protocols, and ensuring thorough cleanliness. Strong focus on team collaboration and adaptability to changing needs. Reliable and results-driven, ensuring quality outcomes and client satisfaction.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Hercules Relocation Services
01.2024 - 12.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Crew Member
All Clear Here
08.2021 - 10.2023
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
- Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
Cleaning Crew Member
Backyard Butler
02.2018 - 09.2021
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
- Confirmed all cleaning tools and equipment were stored properly after use.
Landscape Lighting Technician
Lentz Lighting Landscape
12.2016 - 06.2018
- Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
- Programmed consoles and loaded automated color change systems prior to events.
- Worked with other lighting technicians in set-up and operation of lighting equipment in television and film platforms.
- Analyzed and interpreted lighting designer's plans as well as detailed notes from stage management.
- Developed cost-effective lighting solutions for budget-conscious productions, maximizing visual impact without compromising quality.
Education
High School Diploma -
Southlake Carroll
Southlake, TX08-2012
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Client relationship building
- Strategic planning
- Supplies management
- Vehicle maintenance
- Water-fed pole system
- Strong work ethic
- Reliability and punctuality
- Window frame detailing
- Surface preparation
- Detail orientation
- Teamwork
- Willingness to learn
- Attention to detail
- Reliability
- Excellent communication
- Adaptable and flexible
Accomplishments
Certified OSHA 30
Timeline
Business Development Manager
Hercules Relocation Services
01.2024 - 12.2024
Crew Member
All Clear Here
08.2021 - 10.2023
Cleaning Crew Member
Backyard Butler
02.2018 - 09.2021
Landscape Lighting Technician
Lentz Lighting Landscape
12.2016 - 06.2018
High School Diploma -
Southlake Carroll
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