JAMES SCOTT
Charlotte
Summary
Results-driven Account Manager with extensive experience in indirect auto lending, financial institution partnerships, dealership development, and executive relationship management. Proven success managing strategic accounts, driving portfolio growth, launching new lender programs, and collaborating with executive leadership to improve operational performance and client success.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
13
13
years of professional experience
Work History
Account Manager
CRIF Select
07.2024 - Current
- Primary strategic Account Manager for Truliant Federal Credit Union, partnering with executive leadership to grow indirect auto lending performance.
- Lead dealer development, executive business reviews, portfolio analysis, and strategic planning across the Carolinas.
- Successfully launched First South Financial and DOC FCU onto the CRIF Select platform, managing implementation, onboarding, and dealer adoption.
- Coordinate with Operations, Funding, IT, Product, and Sales teams to improve client experience and operational efficiency.
General Manager
Champion Car Company
12.2022 - 06.2024
- Increased sales and net profits by 240% year over year.
- Managed a team of 16 across sales, finance, service, marketing, and detail.
- Oversaw payroll and operational performance while leading organizational improvements.
Director of Finance
Formula Imports
03.2021 - 11.2022
- Increased finance revenue by 300% in the first 90 days.
- Raised VSC penetration to 65%.
- Earned over 300 five-star customer reviews.
Finance Manager
Stateline Chrysler Jeep Dodge Ram Fiat
11.2018 - 01.2021
- Part of a finance team producing over 250 deals monthly.
- Averaged over $2,500 per copy with 60%+ VSC penetration.
National Sales Manager
Total Automotive Protection Plans
12.2017 - 11.2018
- Managed a national sales team of 33 and doubled sales in the first year.
Senior Credit Analyst
Wells Fargo Dealer Services
08.2014 - 12.2017
- Managed a portfolio of 77 dealerships and ranked #1 in volume with the lowest loss ratio.
Sales/Finance
Woodland Hills Toyota
08.2013 - 07.2014
- Sold an average of 25 vehicles monthly and was promoted into finance.
Education
Bachelor of Science - Finance
University of Southern California
Los Angeles, CA05-2014
Skills
- Strategic Account Management
- Executive Relationship Management
- Business Development
- Indirect Auto Lending
- Portfolio Growth
- Operational Leadership
- Cross-Functional Leadership
- Project Management
- Dealer Development
- Credit Risk Analysis
- Process Improvement
- CRIF Platform Proficiency
Timeline
Account Manager
CRIF Select
07.2024 - Current
General Manager
Champion Car Company
12.2022 - 06.2024
Director of Finance
Formula Imports
03.2021 - 11.2022
Finance Manager
Stateline Chrysler Jeep Dodge Ram Fiat
11.2018 - 01.2021
National Sales Manager
Total Automotive Protection Plans
12.2017 - 11.2018
Senior Credit Analyst
Wells Fargo Dealer Services
08.2014 - 12.2017
Sales/Finance
Woodland Hills Toyota
08.2013 - 07.2014
Bachelor of Science - Finance
University of Southern California