James Percival
Clyde
Summary
.Highly competent Senior Infrastructure Engineer with comprehensive experience in designing, implementing and maintaining complex IT infrastructures focussing on Managed File Transfer Solutions. Strengths include strong analytical skills, systematic troubleshooting abilities and innovative problem-solving approach. Made significant contributions to infrastructure optimization and automation in previous roles, resulting in improved system reliability and efficiency. Possess solid leadership qualities, adept at leading cross-functional teams to achieve project objectives on time.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Senior Infrastructure Engineer II
Symetra
Bellevue
2024.05 - Current
Lead Engineer of the MFT team
- Stabilized on-premises Axway SecureTransport system, increasing system reliability and reducing downtime.
- Designed cloud-based solution with Transfer CFT and SecureTransport, enabling scalable data transfer capabilities.
- Implemented Sentinel monitoring and reporting, providing real-time insights for proactive system management.
- Automated onboarding processes through effective API integration.
Principal Learning Consultant I
Axway
Phoenix
2021.09 - 2024.05
Master instructor designing and delivering training materials and courses for customers and internal stakeholders to enhance product knowledge and user proficiency
- Designed certification program for SecureTransport MFT product to validate user expertise and compliance
- Facilitated knowledge sharing as subject matter expert for SecureTransport, Transfer CFT, Sentinel, and Flow Manager products to strengthen team capabilities and support customer inquiries.
Principal Services Architect
Axway
Phoenix
2019.11 - 2021.08
- Developed architectural solutions tailored to client needs, enhancing project outcomes.
- Led engineering for Black Box MFT Solution at large bank, utilizing Axway's API Gateway, SecureTransport, and Sentinel products to streamline data transfer processes.
Operating Systems Engineer 6
Wells Fargo
Charlotte
2017.01 - 2019.11
Designed automation solutions for onboarding and migration of file transfer flows.
Provided level 3 support for resolution of complex issues.
Received patent recognition for innovative automation design within enterprise data transmission services team.
Vice President - Group Application Manager
Bank Of New York Mellon Corp
New York
2001.08 - 2016.12
- Manager of Broker Dealer Systems File Transmissions - a highly critical core application for the Bank
- Transitioned from legacy home-grown solution to Industry standard implementation using off the shelf technology
Education
Bachelor of Science - Electrical And Electronic Engineering
Leeds University
Leeds, UK1981-06
Skills
- Cross-functional collaboration
- Scripting and programming languages
- Team building
- IT security best practices
- Training and mentoring
- API integration
- Monitoring solutions
- Automation design
- File transfer protocols
- System design
Certification
Secure Software and Information Engineering, Pace University, 2014
Timeline
Senior Infrastructure Engineer II
Symetra
2024.05 - Current
Principal Learning Consultant I
Axway
2021.09 - 2024.05
Principal Services Architect
Axway
2019.11 - 2021.08
Operating Systems Engineer 6
Wells Fargo
2017.01 - 2019.11
Vice President - Group Application Manager
Bank Of New York Mellon Corp
2001.08 - 2016.12
Bachelor of Science - Electrical And Electronic Engineering
Leeds University