
.Highly competent Senior Infrastructure Engineer with comprehensive experience in designing, implementing and maintaining complex IT infrastructures focussing on Managed File Transfer Solutions. Strengths include strong analytical skills, systematic troubleshooting abilities and innovative problem-solving approach. Made significant contributions to infrastructure optimization and automation in previous roles, resulting in improved system reliability and efficiency. Possess solid leadership qualities, adept at leading cross-functional teams to achieve project objectives on time.
Lead Engineer of the MFT team
Master instructor designing and delivering training materials and courses for customers and internal stakeholders to enhance product knowledge and user proficiency
Designed automation solutions for onboarding and migration of file transfer flows.
Provided level 3 support for resolution of complex issues.
Received patent recognition for innovative automation design within enterprise data transmission services team.