James Patterson
Charlotte
Summary
Dynamic operations leader specializing in logistics and team performance. Successfully managed inventory worth over $50K while implementing process improvements that enhanced delivery efficiency and fostered strong customer relationships, driving high satisfaction rates.
Overview
12
12
years of professional experience
Work History
DELIVERY DRIVER
Priority One Courier & Logistics
01.2017 - Current
- Optimized delivery routes to improve efficiency and meet deadlines
- Delivered packages efficiently while maintaining accuracy and timeliness
- Built strong customer relationships through dependable service
GENERAL MANAGER
Beef Jerky Outlet
01.2014 - Current
- Oversaw full store operations, enhancing staffing, scheduling, and inventory management processes
- Managed $50K+ inventory, achieving high accuracy and minimizing shrinkage
- Led and developed team of 4 employees, driving high performance standards and accountability
- Maintained consistent customer satisfaction and operational flow
CATERING SUPPORT
Senior's Deliver
01.2014 - 01.2017
- Coordinated delivery logistics and set up events to ensure seamless execution
- Delivered prompt service to clients, enhancing overall event experience
Education
A.S. - Computer & Information Sciences
Central Piedmont Community College
Skills
- Operations Management
- Customer Experience
- Team Leadership
- Inventory Control
- Scheduling
- Problem Solving
- Route optimization
- Logistics coordination
- Customer relationship management
Additional - Languages
Spanish, Elementary Proficiency
Timeline
DELIVERY DRIVER
Priority One Courier & Logistics
01.2017 - Current
GENERAL MANAGER
Beef Jerky Outlet
01.2014 - Current
CATERING SUPPORT
Senior's Deliver
01.2014 - 01.2017
A.S. - Computer & Information Sciences
Central Piedmont Community College