- Hiking
- Rock Climbing
- Travel
- Outdoor Recreation
James Brown
Charlotte
Summary
Dynamic professional with extensive experience overseeing multiple business locations, ensuring seamless operations and adherence to high standards. Expertise in strategic planning and resource management drives performance optimization, supported by a proven track record of enhancing team productivity and customer satisfaction. Recognized for reliability and adaptability, with a swift capacity to learn and implement new skills. Committed to leveraging strengths to foster team success and contribute meaningfully to organizational growth.
Overview
19
19
years of professional experience
Work History
Area Manager in the Food and Beverage Division
Carowinds
09.2005 - 09.2024
- Led operational teams to enhance guest experience and maintain high safety standards.
- Managed inventory systems, optimizing resource allocation and minimizing waste.
- Conducted regular audits to assess compliance with company policies and operational procedures.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Developed training programs for staff, fostering skill development and improving service quality.
- Implemented process improvements that increased efficiency across multiple buildings.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Carton Monitor
Samaritan's Purse
11.2007 - 12.2014
- Monitored operations to ensure adherence to safety protocols and operational standards.
- Conducted regular inspections of equipment and facilities, identifying potential hazards.
- Trained volunteers on procedures, fostering understanding of safety measures and workflow efficiency.
- Implemented process improvements that streamlined workflow and increased productivity in monitoring activities.
Education
Bachelor of Science - Communication Studies
Appalachian State University
Boone, NC01.2014
Associate of Art - Business Administration
Central Piedmont Community College
01.2012
Associate of Science - Science
Central Piedmont Community College
01.2010
Skills
- Proficient in Microsoft Office
- Training and development
- Excellent interpersonal and coaching skills
- Interviewing and recruiting
- Exceptional communicator
- Operations and staff management
- Customer service
- Quality assurance
- Heavy machinery training
Interests
Timeline
Carton Monitor
Samaritan's Purse
11.2007 - 12.2014
Area Manager in the Food and Beverage Division
Carowinds
09.2005 - 09.2024
Associate of Art - Business Administration
Central Piedmont Community College
Associate of Science - Science
Central Piedmont Community College
Bachelor of Science - Communication Studies
Appalachian State University