Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAMES LISENBY

Chapel Hill

Summary

Self disciplined, possessing strong value in contributing to a healthy and happy co-worker environment. Motivated to learn more and always accepting to criticism; has a strong core value in optimal efficiency in the workplace and assisting in the generation of new ideas.



Personable and engaging individual with talent for communication and passion for facilitating learning. Possesses solid understanding of instructional design and effective teaching methodologies, alongside proficiency in creating and delivering training materials. Dedicated to driving growth and fostering positive learning environment to achieve impactful results.


Possesses a knack for math and science along with moderate experience regarding automotive mechanics. Willing to work consistently to become a better learner day by day in an everchanging world.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Slim Chickens
06.2023 - 02.2024
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Followed food safety and sanitation guidelines at all times.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Assisted customers with menu items and accurate order fulfillment.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Followed company policies and procedures regarding cash handling.
  • Monitored customer orders to confirm accuracy in preparation and delivery.

Purnell Swett High School
10.2022 - 06.2023
  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities to serve program needs
  • Supported engaging, fun, and smooth-running events by helping with organization and planning
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Team Member

Freddy's Frozen Custard And Steakburgers
03.2024 - 05.2024
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Trainer

Freddys Frozen Custard and Steakburgers
05.2024 - 04.2025
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
  • Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
  • Spearheaded the creation of a company-wide knowledge-sharing platform, fostering cross-departmental communication and collaboration.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Education

Bachelor of Science - Applied Science- Materials Engineering

University of North Carolina At Chapel Hill
Chapel Hill, NC
06-2028

Purnell Swett High School
Pembroke, NC
06.2025

Associate of Science -

Robeson Community College
Lumberton, NC
05-2025

Skills

  • Customer Needs assessments
  • Willing to learn more
  • Planning and coordination
  • Creative problem solving
  • POS Systems Operations
  • Opening and Closing Procedures
  • Critical thinker
  • Sociable
  • Cash Handling
  • Problem-solving abilities

Certification

Basic life support certification (BLS)


CPR certification


OSHA-10 Work safety certification


Stop The Bleed Certification from American Heart Association


Pharmacy Technician course Certificate of Completion

Timeline

Trainer

Freddys Frozen Custard and Steakburgers
05.2024 - 04.2025

Team Member

Freddy's Frozen Custard And Steakburgers
03.2024 - 05.2024

Team Member

Slim Chickens
06.2023 - 02.2024

Purnell Swett High School
10.2022 - 06.2023

Bachelor of Science - Applied Science- Materials Engineering

University of North Carolina At Chapel Hill

Purnell Swett High School

Associate of Science -

Robeson Community College

Similar Profiles

CREATE PROFILE
JAMES LISENBY