James Hinson
Morehead City
Summary
Experienced presales consultant proficient in communicating cloud-based solutions for HCM, Payroll, Scheduling, and Time Tracking to diverse audiences. Demonstrated proactive leadership style with strong communication skills, solution selling expertise, collaboration abilities, and problem-solving capabilities. Skilled in leveraging extensive experience and knowledge of HCM and Workforce Management to generate new sales opportunities for existing accounts and new prospects. Proven track record of effectively managing concurrent objectives to drive efficiency and achieve positive outcomes.
Overview
30
30
years of professional experience
Work History
Principal Solutions Consultant
Workday Inc.
01.2012 - Current
- Consult and advise clients on tailored technology solutions to fulfill business needs and user demands, specifically as it relates to Workforce Management
- Present informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales
- Conduct product demonstrations and showcase HCM and Workforce Management functionality to customers, team leaders and colleagues
- Create positive and rewarding client and new prospect experiences through warm and friendly customer interactions
- Demonstrate leadership by making improvements to work processes and helping to train others
Senior Solutions Consultant
Ceridian
01.2003 - 01.2012
- Provided HR industry, technical, and service information support to my assigned Major Account representatives in the Southeast Enterprise market (1500+ employers)
- Responsible for addressing prospect questions regarding technical product information including customization needs, as well as responding to product functionality questions, and providing demonstrations of solutions to prospective clients
- Other responsibilities included the creation of client proposals, HR process system reviews, and the completion of RFPs
- My expertise was in integrated Human Resources and Payroll, Time & Attendance, HCM, Recruiting and Manager and Employee Self-Service
Account Executive (Customer Base)
Ceridian
07.1995 - 01.2012
- Responsible for the customer service satisfaction and retention of existing accounts and for selling them additional services from Ceridian
- Monthly and Bi-Monthly meetings with the 30+ assigned accounts I maintained, including one of Ceridian's “Top Ten” accounts with over 15,000 employees
- Reviewed potential project or customization needs of clients with their existing Ceridian solution, and coordinated internal resources to meet their needs
- Promoted new product/service lines with my base of clients
- Contract negotiations with clients and our legal department
Education
Bachelor of Science - Business Management/Marketing
University of Phoenix
Phoenix, AZSkills
- Effective Contract Negotiation
- Human Capital Management
- Enterprise Software Solutions
- RFP Management
- Customer Interaction Expertise
- Project Coordination
- Consultative Selling
- Delivering In-Person Product Presentations
- Client Needs Evaluation
- Payroll Processing Expertise
- Organizational Scheduling
Activities
Multiple President's Club and President's Circle achievements at Ceridian and Workday.
Timeline
Principal Solutions Consultant
Workday Inc.
01.2012 - Current
Senior Solutions Consultant
Ceridian
01.2003 - 01.2012
Account Executive (Customer Base)
Ceridian
07.1995 - 01.2012
Bachelor of Science - Business Management/Marketing
University of Phoenix
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