Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

James Hilton

Mebane

Summary

Dynamic Solid Waste Supervisor with a proven track record at Orange County Solid Waste Management, excelling in strategic planning and team leadership. Enhanced operational efficiency through process improvements and conflict resolution, while fostering a positive work environment that reduced turnover. Skilled in data analytics and committed to exceptional customer service.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

12
12
years of professional experience

Work History

Solid Waste Supervisor

Orange County Solid Waste Managment
10.2013 - Current
  • Coordinated waste management schedules, optimizing resource allocation and workflow management.
  • Conducted regular inspections of equipment and facilities, identifying maintenance needs to prevent disruptions.
  • Collaborated with local government agencies to ensure adherence to environmental regulations and standards.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Supervised daily operations of waste collection and disposal activities, ensuring compliance with safety regulations.
  • Trained new staff on operational procedures and equipment usage to enhance team performance.
  • Implemented process improvements that increased operational efficiency and reduced service delays.

Education

High School Diploma -

Orange High School
Hillsborough, NC

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Staff discipline
  • Team building
  • Processes and procedures
  • Relationship building
  • Schedule development
  • Conflict resolution
  • Negotiation
  • Data analytics
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Task delegation
  • Employee development
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Professionalism
  • Adaptability
  • Reliability
  • Active listening
  • Written communication
  • Data analysis
  • Logistics coordination
  • Problem-solving aptitude
  • Time management abilities
  • Goal setting
  • Teamwork
  • Team leadership

Accomplishments

  • Supervised team of 22 staff members.
  • Conducted performance evaluations and implemented targeted training that improved workforce productivity.
  • Improved route efficiency through optimized scheduling, route adjustments, and proactive resource management.
  • Reduced customer complaints through enhanced service monitoring and timely issue resolution.
  • Oversaw completion of residential, commercial, and multi-family collection routes, ensuring on-time service delivery for accounts.
  • Reduced repeated service complaints on assigned routes by consistent follow-up and corrective action.
  • Managed route resources, staffing, and equipment to stay within operational budget while improving service outcomes.

Interests

  • Food Tourism
  • Strategy Games
  • Learning new cooking techniques and expanding my culinary skills
  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • I enjoy helping others and giving back to the community
  • Cooking
  • Auto Repair/Restoration
  • Watching Movies and TV Shows
  • Martial Arts
  • Music
  • Historical Exploration
  • Video Gaming
  • Playing Sports
  • Team Sports

Timeline

Solid Waste Supervisor

Orange County Solid Waste Managment
10.2013 - Current

High School Diploma -

Orange High School
James Hilton