James Greene
Asheboro
Summary
Dynamic professional with a proven track record in customer service and sales expertise, notably at Aldi. Skilled in POS system operation and relationship building, consistently enhancing customer satisfaction and team efficiency. Achieved significant improvements in customer service delivery by leveraging problem-solving skills and a flexible schedule.
Overview
8
8
years of professional experience
Work History
Sales Associate
Aldi
08.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Delivery Driver
Amazon
03.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Associate
Lighthouse Cove Adventure Golf
09.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Lynora's
08.2019 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cashier
Dollar Tree
02.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Kilwins Chocolates & Ice Cream
01.2017 - 03.2020
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Greeted incoming customers and provided reliable, friendly customer service.
Gymnastics Coach
Keep Flippin'
03.2018 - 11.2018
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Coordinated with other instructors and coaches to determine student advancement and progress.
Education
No Degree - Fire Science
Palm Beach State College
Lake Worth, FL06-2023
High School Diploma -
Jupiter High School
Jupiter, FL06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Relationship building
- Flexible schedule
- Money handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Customer needs assessment
- Sales strategies
- POS system operation
Timeline
Sales Associate
Aldi
08.2024 - Current
Delivery Driver
Amazon
03.2022 - 07.2023
Sales Associate
Lighthouse Cove Adventure Golf
09.2020 - 08.2022
Cashier
Dollar Tree
02.2020 - 11.2020
Server
Lynora's
08.2019 - 03.2021
Gymnastics Coach
Keep Flippin'
03.2018 - 11.2018
Sales Associate
Kilwins Chocolates & Ice Cream
01.2017 - 03.2020
No Degree - Fire Science
Palm Beach State College
High School Diploma -
Jupiter High School
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