James Glover
Fayetteville
Summary
Dynamic professional with a proven track record in customer relationship management and CRM proficiency, honed over years at Liberty Ford and in the military. Excelled in building lasting client relationships and managing sensitive employee data, showcasing exceptional time management and privacy adherence. Achieved notable success in personnel management, setting a high standard for service and efficiency.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Liberty Ford
03.2019 - 06.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Human Resources Administrator
Army
06.2008 - 03.2019
- Human Resources clerk for a battalion of over 800 personnel through out my 10 yr career in the Military.
- Area of responsibilities included, personnel management, promotions, and strength personnel. Managed payroll, personnel strength management, awards, and promotions.
- Promoted to Human Resources NCO (Non Commission Officer) Managed a company level HR team.
- Hand picked above peers to recruit incoming soldiers.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Education
Associate of Arts - Human Resources Management
Fayetteville Technical Community College
Fayetteville, NC04-2025
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Sales Consultant
Liberty Ford
03.2019 - 06.2024
Human Resources Administrator
Army
06.2008 - 03.2019
Associate of Arts - Human Resources Management
Fayetteville Technical Community College
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