James Gilchrist
Burlington,NC
Summary
Adept at document translation and fostering client relationships, I enhanced team productivity and communication quality at all my places of work. My expertise in proofreading and fluency in foreign language, combined with a strong project management ability, significantly improved the readability and quality assurance of translated materials, driving project success. My ability to communicate with coworkers irregardless of their position has lead to an increased productivity and streamlining of information necessary for the cohesion of a complicated and ever-changing work environment.
Overview
10
10
years of professional experience
Work History
Translator and Product Managment
TriMech
09.2023 - Current
- Translated documents.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Kept up to date with current and changing production avenues.
- Maintained a safe and cohesive work space for all coworkers and partners.
- Processed complex documents for a more streamlined understanding of the product at the resolution of my service.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Researched cultural etiquette and specific use of slang words.
- Translated complex technical documents into easily understandable language for international partners.
- Maximized quality control of translated documents.
- Maintained message content, tone, and emotion as closely as possible.
Shift Manager/Key Holder
Reeds
03.2020 - 07.2021
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Improved shift efficiency by streamlining processes and implementing time-saving strategies.
- Contributed ideas for process improvements which led to reduced costs without compromising quality.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Truss Builder
The Building Center
05.2019 - 03.2020
- Enhanced teamwork dynamics by participating actively in group problem-solving sessions and offering constructive feedback when necessary.
- Streamlined production processes, maintaining a clean and organized work environment for maximum productivity.
- Achieved high levels of accuracy in cutting angles with expert use of specialized equipment such as compound miter saws and table saws.
- Followed managements instructions to adjust assembly and building plans.
- Maintained safe work environment with correct use of safety gear and key safety behaviors.
- Demonstrated adaptability by quickly learning new software programs used in the industry for designing customized trusses.
- Provided excellent customer service through clear communication and addressing any concerns or questions promptly.
- Reduced material waste by optimizing the use of lumber and metal connectors in truss construction.
- Helped maintain clean, organized and production-safe work areas.
- Met schedule targets by working quickly and with minimal errors on building projects.
- Contributed to a reduction in workplace injuries through vigilant observations and reporting potential hazards immediately.
- Delivered timely completion of customer orders by consistently meeting deadlines without sacrificing quality or accuracy.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assembly Line Team Leader
Honda North Carolina Manufacturing
02.2017 - 04.2019
- Ensured product quality by conducting thorough inspections at various stages of the assembly process, providing feedback for continuous improvement efforts.
- Enhanced assembly line efficiency by implementing effective team management strategies and delegating tasks appropriately.
- Coordinated with engineering teams during new product launches to ensure seamless integration into existing assembly processes.
- Spearheaded regular meetings with team members to discuss progress updates, address any concerns or challenges, and maintain open lines of communication.
- Maintained safety standards within the facility, promoting a culture of workplace safety and adherence to company policies and procedures.
- Collaborated with other departments for efficient scheduling, coordination, and allocation of resources to meet production goals in a timely manner.
- Reduced downtime on the assembly line by proactively identifying potential bottlenecks and addressing them promptly.
- Managed employee performance reviews, setting clear expectations and goals for each team member while providing support to help them reach their full potential.
- Oversaw the hiring and onboarding process for new team members, ensuring they received proper training and were well-equipped to contribute effectively to the assembly line processes.
- Contributed to company cost-saving initiatives through diligent monitoring of inventory levels and timely ordering of necessary supplies.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Kept accurate and detailed records of personnel progress and productivity.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Handyman Assistant
MG Handyman Services
08.2014 - 10.2016
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
- Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
- Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
- Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
- Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
- Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines.
- Installed flooring materials accurately providing an attractive finish while maintaining durability.
- Assisted in completing major renovation projects, resulting in timely and high-quality outcomes for clients.
- Collaborated with team members on landscaping projects that resulted in improved curb appeal.
- Maintained positive relationships with clients, communicating effectively about project progress and expectations throughout engagements.
Education
Master of Science - Data Anylitics
Elon University
Elon, NC05-2023
BBA - International Buisness
University of North Carolina At Greensboro
Greensboro, NC05-2021
Associate of Science - STEM
Alamance Community College
Graham, NC05-2017
Skills
- Document translation
- Proofreading skills
- Verbal and written communication
- Document review
- Marketing material translation
- Fluent in Japanese/English
- Research and analysis
- Client services
- Relationship building
- Project management abilities
- Business processes
- Quality assurance processes
Accomplishments
- Achieved meaningful change through effectively communicating with the former Governor Roy Cooper on the need for increased funding and normalization of community college participation during my time working with N4CSGA.
- Supervised team of 12 staff members.
- Achieved proper product acquisition by completing oversite and management of a complex project with accuracy and efficiency.
- Achieved Second Place in the state Mock Trial Competition through effectively working with my fellow team member by representing the only community college participating at the time, and then went on to continue to place high in future events with the UNCG Mock Trial team.
- Completed Leadership and Management certification through honor societies I participated in through my studies.
Timeline
Translator and Product Managment
TriMech
09.2023 - Current
Shift Manager/Key Holder
Reeds
03.2020 - 07.2021
Truss Builder
The Building Center
05.2019 - 03.2020
Assembly Line Team Leader
Honda North Carolina Manufacturing
02.2017 - 04.2019
Handyman Assistant
MG Handyman Services
08.2014 - 10.2016
Master of Science - Data Anylitics
Elon University
BBA - International Buisness
University of North Carolina At Greensboro
Associate of Science - STEM
Alamance Community College
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