Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Coup

Handyman
New Bern

Summary

Dynamic handyman with extensive experience at JC Handyman Services, excelling in repair work and customer service. Proven ability to enhance property value through skilled carpentry and maintenance planning. Recognized for consistently completing projects on time, resulting in increased client referrals and satisfaction. Strong communicator with a commitment to quality and safety.

Overview

22
22
years of professional experience

Work History

JC Handyman Services

James Coup
02.2023 - Current
  • Performed routine maintenance and repairs on residential properties, ensuring a safe and functional living environment for clients.
  • Conducted thorough inspections to identify issues such as plumbing leaks, electrical malfunctions, and structural damage, providing timely resolutions.
  • Utilized a variety of hand and power tools to complete tasks including drywall installation, carpentry work, and fixture replacements efficiently.
  • Collaborated with clients to discuss project needs and preferences, delivering customized solutions that aligned with their expectations and budget constraints.
  • Trained new staff on safety protocols, tool usage, and effective repair techniques to enhance team performance and service standards.
  • Managed inventory of tools and materials, ensuring availability for scheduled projects while minimizing waste through efficient resource allocation.
  • Developed a preventative maintenance schedule for regular property upkeep, reducing the frequency of emergency repairs and enhancing client satisfaction.
  • Documented completed work orders and client communications accurately to maintain clear records for future reference and service continuity.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for [Number] square foot facility.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
  • Responded to maintenance requests in [Type] property with great speed and efficiency.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.

Residential Roofer

Collier Roofing
03.2003 - Current
  • Installed roofing systems using asphalt shingles, metal panels, and tiles, ensuring compliance with safety regulations and quality standards.
  • Conducted regular inspections of roofing projects to identify issues and implement necessary repairs to maintain structural integrity.
  • Trained new staff on proper roofing techniques, safety protocols, and equipment usage to enhance team performance and reduce accidents.
  • Operated power tools such as nail guns, saws, and ladders efficiently while adhering to all safety guidelines to minimize risks on job sites.
  • Collaborated with team members to complete roofing projects on time by coordinating tasks and maintaining effective communication throughout the process.
  • Managed material inventory for roofing supplies, ensuring timely procurement and reducing downtime associated with supply shortages.
  • Maintained a clean work environment by following waste disposal procedures and promoting safety awareness among crew members.
  • Enhanced customer satisfaction by efficiently completing roofing projects on time and within budget constraints.
  • Maintained a clean and safe worksite, adhering to OSHA guidelines and preventing accidents or injuries.
  • Strengthened company reputation through consistent attention to detail on each project from start to finish.
  • Increased company referrals and repeat business by maintaining professional relationships with clients.
  • Troubleshot roofing issues during inspections, identifying areas in need of repair or replacement.
  • Conducted thorough post-project inspections to ensure the highest level of craftsmanship was maintained throughout the entire process.
  • Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
  • Delivered exceptional customer service by responding quickly to emergency calls for roof repairs or leaks as needed.
  • Assisted in training new employees on proper roofing techniques, promoting a strong team dynamic and consistent quality across all projects.
  • Reduced project completion times through effective team coordination and communication with other crew members.
  • Ensured accurate material estimates for projects, reducing waste and minimizing expenses.
  • Effectively communicated with homeowners regarding project updates, addressing concerns promptly and professionally.
  • Exceeded client expectations by consistently delivering high-quality work and ensuring a seamless experience from consultation to project completion.
  • Collaborated with project managers to develop efficient work schedules, optimizing crew productivity.
  • Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
  • Contributed to successful marketing campaigns by providing before-and-after photos of completed roofing projects, showcasing the company''s expertise.
  • Achieved high-quality workmanship by consistently adhering to safety protocols and industry standards.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Followed manufacturer instructions and specifications to perform proper installation.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Inspected problem roofs to determine best repair procedures.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Managed inventory of roofing supplies and materials.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Cleaned up work areas upon completion of projects.
  • Adjusted roof flashing to maximize drainage.
  • Assessed roofs for signs of damage or wear and tear after storms.
  • Assisted in installation of skylights, solar panels and other roof accessories.
  • Supervised apprentices and helpers, offering feedback and boosting skills.
  • Supported construction manager with materials, schedule, and cost information.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
  • Corrected improper drainage and ventilation problems.
  • Repaired chimneys and other roof protrusions.
  • Consistently stayed under budget by monitoring job progress and controlling costs.
  • Trained and oversaw employees in roofing system installations.
  • Applied roof coatings to protect roof and extend lifespan.

Education

GED -

Richmond Tech
NC
05.2001 -

Skills

    Repair work

    Painting

    Indoor and outdoor painting

    Household repairs

    Hand tools

    Woodworking

    Power tools

    Verbal and written communication

    Grounds maintenance

    Roofing

    Power tool operation

    Carpentry

    Drywalling

    Maintenance planning

    Cabinet installation

    Emergency response

    Window replacement

    Flooring installation

    Deck construction

    Yard maintenance

    Fence repair

    Painting proficiency

    Residential construction

    Door installation

    Contracted work

    Pressure washing

    Concrete work

    Appliance installation

    Furniture assembly

    Minor Carpentry

    Grout repair

    Carpentry expertise

    Shelving installation

    Insulation installation

    Pool maintenance

    Tree trimming

    Wallpaper removal

    Drywall installation

    Gutter cleaning

    Ceiling fan installation

    Fireplace maintenance

    Smoke detector installation

    Project estimation and bidding

    Masonry work

    Weatherproofing expertise

    Handicap accessibility

    Skylight installation

    Waterproofing

    Demolition work

    Glazing techniques

    Landscaping design

    Winterization techniques

    Bricklaying techniques

    Stair and ramp construction

    Deck building

    Bathroom and kitchen renovations

Timeline

JC Handyman Services

James Coup
02.2023 - Current

Residential Roofer

Collier Roofing
03.2003 - Current

GED -

Richmond Tech
05.2001 -
James CoupHandyman