James Bridges
Wilmington
Summary
extremely motivated and fast learning individual who has excelled in most positions I've ever accepted. With a wide variety of skills ranging from trades to logistics, management and customer relations. I know I have the perfect combination of qualities and knowledge to not only fufill the requirements of the position; but to also elevate the team as a whole acting not only as an asset, but as an example to those around me.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Assistant Sales Manager
Stanton Optical
Wilmington
05.2024 - 12.2025
- Managed a team of sales representatives by providing guidance, training, and support.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Developed strategies to increase sales volume and market share.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Provided leadership on special projects as needed to drive business growth objectives.
- Taught new associates sales tactics and performance improvement techniques.
- Established action plans for team members and helped each person attain objectives.
- Identified opportunities to expand existing customer base through cross-selling initiatives.
- Proactively addressed potential risks affecting sales processes to minimize impact on overall results.
Bar Manager
E.H.S (Event Hospitality Solutions
Wilmington
01.2023 - 05.2024
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Delegated work to staff, setting priorities and goals to enhance efficiency and service quality.
Assistant General Manager
D.L.S (Live Nation)
Wilmington
01.2020 - 01.2023
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Motivated and led team members to work together to achieve targets.
- Fostered a collaborative environment to enhance team performance and drive operational success.
- Helped team develop specialized projects, events and promotions.
- Ensured that customer service standards were met or exceeded at all times.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored financial performance and identified areas for cost reduction to enhance profitability.
- Managed daily operations of the store, including scheduling and supervising staff.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
CDL Truck Driver
G.F.L
Wilmington
01.2018 - 01.2020
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Conducted pre-trip and post-trip inspections of trucks for safety compliance.
- Maintained accurate logs of fuel usage, routes, and vehicle maintenance.
- Kept accurate logs of all deliveries and trips.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Coordinated delivery schedules effectively to optimize time management and enhance service efficiency.
Education
Business Psychology
Lees McRae College
Banner Elk, NC01-2016
Skills
- Sales strategy
- Customer service
- Team leadership
- Performance tracking
- Cross-selling techniques
- Market analysis
- Team Management
Certification
Serve Safe
Timeline
Assistant Sales Manager
Stanton Optical
05.2024 - 12.2025
Bar Manager
E.H.S (Event Hospitality Solutions
01.2023 - 05.2024
Assistant General Manager
D.L.S (Live Nation)
01.2020 - 01.2023
CDL Truck Driver
G.F.L
01.2018 - 01.2020
Business Psychology
Lees McRae College